Technical Consultant

Technical Consultant

Powering the world's payments ecosystem – globally, and you power ACI. You'll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Technical Consultant in Bogota, Colombia, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

Job Summary:

Ensures new and existing ACI customers receive a first class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).

Job Responsibilities:

• Analyzes client's business needs, integrates client's business strategies and recommends appropriate information technology solutions utilizing ACI's methodologies. Conducts analysis of corporate objectives, business functions and processes. Fully understands the customer's functional and technical requirements and is involved in the specification of these.
• Provides analysis, consultation and advice to project delivery associates on all technical aspects of the engagement. Recommend and implements process improvements.
• Supports the regional/product's business development and sales support efforts for a particular territory, industry or account.
• Assists customer with implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Identifies information needed to clarify a risk or business situation, seeks that information from appropriate sources and uses skillful questioning to draw out the information.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:

• Bachelor's degree or equivalent experience.
• 2 years relevant experience.

Preferred Knowledge, Skills and Experience needed for the job:

• Bachelor's degree in Computer Science, Information Systems/Management, preferred.
• Previous experience in Low Value - Real Time Payment Systems Implementations.

Work Environment:

• Standard work environment
• Majority of time spent on PC (Phys. Req.)

Applicants must be currently authorized to work in the Colombia on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.