Career Advisor

Job Description

Job Description

About WSM

WorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates the American Job Centers in Wheaton and Germantown and provides employment services to county residents who are unemployed or underemployed. Additionally, WSM engages employers in various industries throughout the county to ensure that their workforce needs are being met.

Position Overview:

The Career Advisor (CA) will work with Adult and Dislocated Worker customers. The CA will help to develop individual employment plans as well as job readiness skills which will enable the career seeker to secure and maintain gainful employment. Additionally, the CA will also assess career seekers for occupational skills training as well as cohort‐based training The CA will work with the Account Managers and Trainer/Education Specialists to ensure that customers are attending training that will lead to employment.

Essential Duties and Responsibilities:

• Work directly with un- or under-employed individuals to address barriers and obtain work.

• Assist the client in the development of an individual employment plan (IEP) which will address the steps needed to work toward employment.

• Create and edit client resumes as needed.

• Provide pre- and post‐employment placement coaching, and update IEP as required - assisting clients with achieving their employment goals in a timely manner.

• Coordinate with other agencies and community‐based organizations to assist clients and make appropriate referrals.

• Consult with other staff including the Business Services Department and Instructional Department to promote customer goals and career‐related needs - working together to assist clients with achieving their goals

• Communicate with clients monthly or more frequently to get work-ready and assist with work preparation.

• Monitor and record clients' progress in the Maryland Workforce Exchange System, to ensure that goals and objectives are met.

• Promptly close case files (within 3 days of employment verification).

• Submit training requests according to WSM policy and notate accordingly in the Maryland Workforce Exchange.

• Provide customers with labor market information that will help them to make better decisions about their selected careers.

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Unwavering commitment to quality programs and data‐driven program evaluation.

• Ability to work effectively in collaboration with diverse groups of people, especially those with extreme barriers to employment.

Qualifications & Requirements:

• Preferred: at least two years of experience working in a program or organization serving high‐risk individuals.
• Required: experience with individuals and groups related to workforce development, case management, therapy, or counseling preferred.
• Required: Applicants should be local to the DC Metro region.
• Required: Must have daily access to reliable transportation.
• Position may require some travel.
• Any offer of employment is contingent upon the successful completion of WSM background screenings.
• WSM values a hybrid workplace and requires the incumbent to be available to work in the office 3 days of the work week. The other days are virtual workdays. Work hours are Monday to Friday, 8:30 am‐5 pm ET.
• During the first two months of employment, training will be in person, five days per week.

Status: Full Time, Non-Exempt

Location: The position will be based either at the WSM American Job Center in Wheaton, MD or the Regional Services Center in Germantown, MD.

To learn more about our values and mission, please visit our website at

WorkSource Montgomery is an equal opportunity employer that is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. WSM makes hiring decisions based solely on qualifications, merit, and business needs at the time.

WSM completes the Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. EOE, Including Disability/Vets.