Traveling Showroom Manager

Responsibilities Hire and manage the sales team. Provide support, coaching, and direction to ensure a comprehensive understanding of Visual Comfort’s approach to sales, customer service, and showroom operational procedures. Partner and foster a strong working relationship with Business Development Specialist(s). Create and manage a proactive sales and business development approach to target and convert new prospective customers. Demonstrate and ensure customer service excellence to maximize customer retention. Utilize and analyze available sales and operations data to drive sales behaviors and priorities. Lead onboarding and continuous training for team members. Actively participate in local market networking events. Work with the marketing team to identify and develop events in the local market. Actively support and participate in the sales process and customer interaction both inside and outside of the showroom. When needed, manage and execute all stages of the sales process from opportunity to invoice to ensure proper follow‑up, clean sales, minimal returns and customer satisfaction. Ensure compliance with all company and showroom policies and procedures. Maintain a clean and attractive showroom in accordance with visual standards. Assist with merchandising and managing the showroom inventory in collaboration with Visual Merchandising and Operations teams. Become proficient in and train staff on the company’s point‑of‑sale and operating systems—oversee staff compliance with company procedures and operating processes. Maintain sales floor and all other showroom areas, including stock room, in an organized manner to enhance safety and efficiency. Coordinate with internal teams to drive successful showroom product resets, build‑outs, and installations. Coordinate activities to facilitate shipping and receiving in accordance with established procedures. Contract appropriate external resources (cleaning crew, maintenance) to support showroom operations—order and maintain office and cleaning supplies. Ensure showrooms are open and ready for business each day. Routinely communicate store status including sales, returns, aging, personnel, and request assistance as needed. Prepare timely monthly reporting in accordance with company requirements. Ensure accurate showroom inventory, sales reports and bank records. Qualifications 3+ years retail or showroom management and sales experience, preferably in the luxury home furnishings, lighting, or building materials industries. Experience in interior design, custom home building products, luxury home furnishing and/or lighting industry required. College graduate required. Ability to lead and motivate others. Exceptional organizational and follow‑up skills. Ability to work independently as well as be an effective team player. Ability to always maintain a professional demeanor. Ability to take the initiative to get the job done. Keen eye for design and creativity. Ability to prioritize and handle multiple tasks and changing priorities. Strong analytical and decision‑making skills. Ability to enter data, navigate screens, and retrieve data in point‑of‑sale system. Ability to handle confidential and sensitive information. Strong operations skills in a customer‑service environment. Available to work a flexible schedule, including weekends. Must have the ability and willingness to travel 100% of the time. Compensation Compensation Range: $92,000 - $100,000 plus monthly bonus opportunity. Compensation is based on individual factors, including skill set, relevant experience, and work location. Benefits Work‑Life Balance: Showrooms operate Monday through Friday and Saturday, 10:00 a.m. to 5:00 p.m.; closed on Sundays. This role requires 100% travel. Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement. Paid Time Off: Generous vacation accrual and paid time off policies. Holidays: 7 paid holidays per year, in addition to 2 floating holidays. Health Benefits: Visual Comfort covers the majority of employee medical premiums and offers competitive vision and dental coverage starting the first of the month following start date. Insurance: Company‑provided life insurance and short‑term disability coverage. Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following hire date. Equal Employment Opportunity Qualified applicants are considered for employment and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, Visual Comfort & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). #J-18808-Ljbffr Visual Comfort