Senior Client Service Representative - Business Insurance

Senior Client Service RepresentativeAbout Marsh Agency Midwest: Marsh Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. We take a client-centric approach that anticipates our client needs, delivers personalized solutions, and builds trusted, long-lasting relationships. Marsh Agency Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.A day in the life: As a Senior Client Service Representative, your primary focus is providing exceptional client service. You will oversee insurance programs, manage transactions, update client information, and negotiate coverage terms. Collaborating closely with the account servicing team, you will also address inquiries, maintain data integrity and interpret complex documents.Our future colleague: We'd love to meet you if your professional track record includes these skills:2+ years' experience in commercial Property & Casualty insurance at an agency or related companyExcellent written and verbal communication skills to effectively service customersBeing a self-starter; a highly organized problem solver with good time management skills to meet deadlinesDetail orientation and handling a wide variety of tasksInterpreting documents, such as insurance policies, applications and proposals.Proficiency with Excel Spreadsheets, Word Documents, and learning Agency Management SystemsAbility to work on a fast paced, high-energy team while maintaining a positive attitudeThese additional qualifications are a plus, but not required to apply:Property & Casualty license preferred, or the ability to obtain upon hireBS/BA in Business, Insurance or related fieldA Great Place to Work. A Great Place to Perk.: Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, Employer-paid HSA contributions and 401k match and moreThe flexibility to work at home or an office, based on your discretion and schedule, for most positionsStart with 20 days of paid time offTuition reimbursement and a culture of learning that offers designation/certification support and bonusesA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsAll the nitro cold brew coffee and sparkling water you can drinkA company-wide mentality that you can never appreciate your co-workers too muchMarsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.If you require an accommodation during the application or interview process, please let us know by contacting View email address on click.appcast.io applicable base salary range for this role is $40,230 to $74,865.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.