Director of Patient Services (LHCSA)

Director of Patient Services (DPS)

Salary Range: $150,000 $175,000 per year

Location: Bronx, NY Onsite

Position Summary

As the Director of Patient Services (DPS), you will provide overall clinical leadership and oversight for a Licensed Home Care Services Agency (LHCSA). This role is responsible for ensuring the delivery of safe, high-quality patient care while maintaining compliance with New York State Department of Health regulations and organizational standards. You will lead clinical operations, oversee nursing staff, monitor quality outcomes, and collaborate with operational leadership to support growth, regulatory readiness, and exceptional patient experiences.

Responsibilities

Schedule / Shift

• Day Shift
• Hours per week: 40

Key Duties:

• Provide clinical leadership and oversight of all home care operations to ensure quality patient care and regulatory compliance
• Supervise nursing staff and interdisciplinary teams, supporting professional development and performance management
• Monitor clinical outcomes, quality indicators, and compliance with NYS Department of Health regulations
• Partner with operational leadership to support census growth, patient satisfaction, and organizational goals
• Develop, implement, and maintain policies, procedures, and quality improvement initiatives that promote patient-centered care

Requirements

Education

• Required: Bachelor's Degree in Nursing
• Preferred (if applicable): Master's Degree in Nursing, Healthcare Administration, or a related field

Licenses & Certifications

• Required: Current, unrestricted New York State Registered Nurse (RN) license
• Additional certifications (if applicable): N/A

Skills

• Strong knowledge of New York State Department of Health regulations governing LHCSAs
• Proven leadership experience managing nursing staff and interdisciplinary teams
• Excellent clinical judgment, regulatory compliance, and quality management skills
• Strong communication, organizational, and problem-solving abilities

About Us

RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences.

With more than 50 years of staffing experience, our team understands the environments you're stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We're committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being.

RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience.

Equal Employment Opportunity & Reasonable Accommodation

RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.