Supervisor Diagnostic Imaging - Woodlands

Diagnostic Imaging Supervisor

The University of Texas MD Anderson Cancer Center's mission is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research, prevention, and education. Consistently ranked as one of the top cancer centers in the nation, MD Anderson is committed to excellence, collaboration, and compassionate care.

The Diagnostic Imaging Supervisor is responsible for overseeing the daily clinical and operational activities of a Diagnostic Imaging section at the Woodlands location. This role provides direct leadership to technical and clinical staff, ensures safe and high-quality patient care, manages workflow and productivity, and supports strategic, financial, and quality initiatives aligned with MD Anderson's mission and values.

This role embodies MD Anderson's Caring, Integrity, and Discovery values through professionalism, collaboration, accountability, safety, and continuous improvement.

Location/Shift /Hours: Woodlands / Wednesday through Saturday (Wednesday - Friday 9:30am - 8 pm; Saturday 7 am - 5:30pm)

Key Responsibilities

Clinical Operations & Patient Care

• Supervise daily imaging operations, ensuring safe, efficient, and patient-centered care
• Resolve clinical, operational, and patient care issues within scope of practice
• Perform and oversee patient care activities as appropriate, including assessments, IV insertion, POCT, contrast administration, patient education, and transport
• Ensure compliance with patient safety protocols, infection control standards, HIPAA requirements, and age-specific care standards
• Identify patient distress and coordinate emergency responses (e.g., MERIT, Code Blue, DIURT)
• Maintain strict access control to clinical areas and ensure accurate patient screening, including implanted device clearance
• Collaborate with radiologists regarding critical findings and urgent clinical needs
• Ensure cleanliness, supply management, radioactive material handling, and environmental safety within all imaging and patient care areas
• Travel to and support off-site regional imaging facilities as needed

Leadership, Operations & Strategic Alignment

• Lead and support a multidisciplinary imaging team to maximize productivity, patient flow, and on-time starts
• Develop staff schedules aligned with clinic and patient needs, including off-shift coverage and emergency ride-out teams
• Lead daily huddles, staff meetings, and chair section events; provide shift reports and follow-up
• Coach, mentor, and develop technologists, students, and staff; ensure timely evaluations and ongoing performance feedback
• Monitor Kronos timekeeping and ensure compliance with staffing and labor standards
• Participate in and lead quality improvement initiatives focused on workflow efficiency, patient experience, and Press Ganey results
• Ensure compliance with Joint Commission, ACR accreditation standards, and federal/state regulatory requirements
• Maintain and monitor required licensure and certifications for self and staff
• Support policy and procedure development and change management initiatives
• Document and escalate incidents, variances, and patient concerns in a timely manner

Technical & Imaging Expertise

• Maintain technical proficiency across assigned imaging modalities, including routine, advanced, inpatient, and on-call procedures
• Ensure accurate patient positioning, imaging protocols, annotations, and image quality
• Oversee image transfer to PACS and data accuracy in RIS and other clinical systems
• Monitor productivity benchmarks, error rates, and quality assurance metrics
• Supervise equipment maintenance, troubleshooting, quality control activities, and coordination with engineering and physics teams
• Maintain knowledge of billing, coding, compliance standards, CPT/ICD guidelines, and charge capture processes

People Leadership & Professional Competencies

• Coach and develop employees through structured feedback, mentoring, and growth opportunities
• Foster teamwork, collaboration, and respectful professional relationships
• Demonstrate service excellence through responsiveness, accountability, ethical behavior, and effective communication
• Apply HEAL (Hear, Empathize, Address, Learn) principles for service recovery
• Manage operating expenses within budget
• Complete required people-leadership education, management curriculum, and continuing education (minimum 16 hours annually)

Why Work at MD Anderson

• Be part of a world-class institution dedicated solely to eliminating cancer
• Collaborative, mission-driven culture
• Career growth, leadership development, and continuing education opportunities
• Competitive compensation and comprehensive benefits

EDUCATION

• Required: Graduate of a Radiology Technology, Ultrasound Technology, or Nuclear Medicine Technology program. or
• Required: Associate's Degree Applied Science degree.
• Preferred: Bachelor's Degree Related field.

WORK EXPERIENCE

• Required: 2 years Experience as a Registered Technologist. and
• Required: 1 year Lead/supervisory experience.
• Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.

LICENSES AND CERTIFICATIONS

• Required: CMRT - Cert Medical Radiologic Tech Licensure by the Texas Medical Board (TMB). Upon Hire and
• Required: ARRT - American Registry of Radiologic Technologists Registration by the American Registry of Radiologic Technologist (ARRT). Upon Hire or
• Required: NMTCB - Nuclear Medicine Tech Certification by the Nuclear Medicine Technologist Certification Board (NMTCB). Upon Hire or
• Required: ARDMS - Registered Diagnostic Medical Sonography Registration by the American Registry for Diagnostic Medical Sonography (ARDMS). Upon Hire
• Preferred: Certified/registered in respective modality. Upon Hire
• Preferred: CPR - Cardiac Pulmonary Resuscitation Upon Hire

OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.