Unit Secretary - Emergency Department - Bayfront Hospital

Clerical/Secretarial Position

Responsible for routine clerical/secretarial tasks for persons in a nursing unit.

Responsibilities

Essential Functions

• Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
• Transcribes physicians' orders promptly, accurately and completely according to policy/procedure.
• Communicates consultation requests to physicians or therapists promptly and accurately.
• Performs data entry and assembles, compiles, and breaks down medical records.
• Prepare/copy designated medical record/ information for transfer to other facilities.
• Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
• Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
• Communicate effectively in all interactions.
• Works under the direction of the charge nurse.
• Assists in making appointments for patients.
• Working knowledge of office/departmental equipment.
• Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
• Collaborate in partnership interdepartmentally to promote and provide a safe environment.
• Utilize compassion to create a therapeutic environment.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• May have limited access to areas storing medications.
• Maintains pre-established par levels of all unit office supplies.
• Assists in the stocking of both unit and office supplies.
• Monitor time and attendance through Kronos (or timekeeping system).
• Prioritizes workload to manage multiple priorities.
• Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.
• Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Maintains a clean, safe and organized unit.

Qualifications

Education/Training

• High School diploma or equivalent.
• Keyboarding skills and knowledge of Microsoft Word and Excel.
• Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Licensure/Certification

• None.

Experience

• None.