Practice Support Specialist

UCSD Layoff from Career Appointment : Apply by 8-24-2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants : Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under the supervision of the Clinic Manager, the Practice Support Specialist primarily oversees, provides leadership, and training for all front-end duties such as reception, call center, referral and authorizations, and other advanced administrative duties such as templates, office purchases, coaching, etc. The Practice Support Specialist has oversight over his/her junior counterparts. The Practice Support Specialist serves as a resource for the entire department. With the guidance of the Clinic Manager, the Practice Support Specialist initiates and participates in improvement efforts which directly impact the practice. Other related duties as assigned

MINIMUM QUALIFICATIONS

• Previous ambulatory care and Ortho experience with skill and extensive knowledge of practices in Ambulatory setting.
• Experience in an administrative lead role and front office administration.
• Experience in referrals and following specific scheduling protocols.
• Able to flex work hours, including overtime, weekends, and holidays if required for business needs.
• Knowledge of computer programs to include Excel, PowerPoint, Graphs, Word, etc.
• Ability to register/schedule appointments working between two systems.
• Possess the skills, and extensive knowledge of practices in Ambulatory setting.
• Excellent customer service and communication skills.
• Excellent organizational skills; ability to prioritize work.
• High level customer service and team work.

PREFERRED QUALIFICATIONS

• Knowledge of Epic and IDX highly desired.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $70,157 - $87,278 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $33.60 - $41.80

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).