Outlet Host/Hostess - Council Oak

Host(ess)

The Host(ess) is responsible for welcoming and greeting guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience in the Council Oak Steaks & Seafood Restaurant.

Essential duties include, but are not limited to:

• Greets guest at entrance to restaurant in a positive manner.
• Obtains basic information from guest such as name, number in party, and seating preferences.
• Ushers guests to seat location at a pace that is comfortable to the guests.
• Promotes positive guest/employee relations.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other assignments as directed.

Qualifications:

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.