Security Guard for Luxury Waterfront Condominium Complex

Job Description

Job Description

We are currently seeking a professional and dedicated Security Guard to join our team at an exclusive condominium facility. As a Security Guard, you will play a crucial role in ensuring the safety and security of our residents and their property. 

Previous experience in a concierge role is a plus, as it will contribute to delivering a personalized and customer-centric approach to security. If you have a strong commitment to maintaining a safe environment, excellent observation skills, and a customer service mindset, we invite you to apply for this position.

Responsibilities:

Maintain a visible presence and conduct regular patrols to ensure the security of the condominium facility, including common areas, parking lots, and residential units.

Monitor surveillance systems, access control points, and alarm systems, promptly responding to any suspicious activities or security breaches.

Provide exceptional customer service to residents and visitors, addressing inquiries, concerns, and assisting with access control procedures.

Assist with monitoring and managing visitor access, ensuring only authorized individuals enter the premises.

Collaborate with property management, concierge staff, and other security personnel to maintain a cohesive and effective security operation.

Report and document all incidents, accidents, or violations promptly and accurately, following established procedures.

Respond to emergency situations, including medical incidents, fires, or other security-related incidents, following established protocols.

Conduct regular inspections of fire safety equipment, ensuring they are in proper working order and report any issues to the appropriate authorities.

Stay updated on security procedures, industry best practices, and emerging trends to continuously enhance security measures.

Provide support to other departments or personnel as needed, fostering a cooperative and team-oriented work environment.

Requirements:

Previous experience as a Security Guard, preferably in a condominium facility or similar environment.

Concierge experience is a plus, as it contributes to an understanding of personalized service and resident satisfaction.

Excellent observation and surveillance skills, with the ability to quickly identify and respond to potential security threats.

Strong customer service skills and the ability to interact with residents, staff, and visitors in a professional and courteous manner.

Good written and verbal communication skills, with the ability to complete incident reports accurately and in a timely manner.

Familiarity with access control systems, CCTV, and alarm systems.

Knowledge of basic first aid, CPR and emergency response procedures is an asset.

High level of integrity, reliability, and a commitment to maintaining confidentiality.

Ability to work various shifts, including evenings, weekends, and holidays.

Valid Security Guard license or certification in accordance with local regulations.

If you are passionate about providing a safe and secure environment for residents, possess excellent customer service skills, and have the ability to adapt to different situations, we would like to hear from you. 

Please submit your resume, along with a cover letter outlining your relevant experience and why you believe you would be a great fit for this position. 

We offer competitive compensation, training opportunities, and a supportive work environment dedicated to the well-being of our residents.