Site Reliability Engineer

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We’re looking for an experienced Staff Site Reliability Engineer (Federal) to join our Government Cloud team. Reporting to the Manager, Site Reliability Engineering, this is an onsite role based at our Crystal City office in Virginia. This role requires Secret Security Clearance, which must be maintained throughout employment. Candidates must be willing and able to work from a SCIF as part of the team, providing 24x7 coverage, including night and holiday shifts. You will be responsible for: Managing operational tasks for Zscaler’s products in the US Government’s classified environments, including deployments, on-call duties, and incident management. This includes participation in regular deployment sync meetings and operational hand-offs Managing all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs Developing scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal disruption to service Developing operations documentation, handling escalations, implementing measures to prevent recurring incidents, and contributing to DevOps best practices Building new and enhancing existing Zscaler services within classified environments What We’re Looking for (Minimum Qualifications) Active Secret Security Clearance required and must be maintained throughout employment 5+ years of Site Reliability Engineering experience and Bachelor’s degree in Computer Science or a related field Site Reliability Engineering experience in both Operations and Engineering environments Experience in monitoring activities such as vulnerability scanning, assessment, patch management, and reporting, with expertise in virtualization, cloud services, web security, and networking protocols (e.g., SSL/TLS, DNS, SQL) Proficiency in Linux administration, network troubleshooting, automation tools like Ansible and Terraform, and skilled in Python coding and container-based architectures (AWS ECS, Kubernetes) What Will Make You Stand Out (Preferred Qualifications) Experience with air-gapped and classified environments and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities) Experience with High/Moderate FedRAMP authorization levels and monthly Information Assurance Technician Level 2 certification and Top Secret security clearance #LI-Onsite #LI-YC2 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $119,000 - $170,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.