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General Manager

Dunkin

Arlington, TX
Position Summary
The General Manager is responsible for overseeing the daily operations of a Dunkin' Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment.

Operations Management
  • Oversee all daily restaurant operations, including opening and closing procedures
  • Ensure consistent execution of Dunkin' brand standards and policies
  • Monitor food quality, speed of service, and guest satisfaction
  • Maintain cleanliness, sanitation, and safety standards throughout the restaurant
  • Ensure compliance with health department regulations and company procedures
Team Leadership
  • Recruit, hire, train, and develop crew members and shift leaders
  • Create employee schedules based on business needs and labor goals
  • Coach and motivate employees to achieve performance expectations
  • Conduct performance evaluations and provide ongoing feedback
  • Foster a positive, team-oriented work culture
Financial Management
  • Manage inventory, food costs, labor costs, and overall profitability
  • Analyze sales reports and implement strategies to drive revenue growth
  • Control waste and minimize operational costs
  • Ensure accurate cash handling and deposit procedures
Customer Service
  • Deliver exceptional guest experiences and resolve customer concerns promptly
  • Build relationships with regular guests and maintain a welcoming environment
  • Ensure team members provide friendly, fast, and accurate service
Administrative Duties
  • Complete required paperwork, reports, and payroll tasks
  • Monitor equipment maintenance and coordinate repairs as needed
  • Ensure compliance with all employment laws and company policies
Benefits
  • Salary starting at 40K+
  • Bonus opportunities
  • Paid training
  • Health insurance options
  • Career advancement opportunities
Looking for Managers in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.

Supplemental pay
  • Bonus pay
Benefits
  • Other
Apply
Vacancy posted 1 day ago
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