Engagement and Go-to-Market Lead

Title: Engagement and Go-to-Market Lead

Location: Bay Area, CA (Onsite)

Type: Contract

Description:

• The Engagement and Go-to-Market Lead will drive enterprise launch, onboarding, enablement, and adoption of AI and agentic platform services.
• The role will establish scalable engagement models that improve customer experience, platform usage, and time to value.

Key Responsibilities:

• Develop and execute platform launch, engagement, and adoption strategies.
• Define service tiers, onboarding journeys, workshops, office hours, and support channels.
• Partner with product and engineering teams to develop technical enablement material.
• Deliver workshops covering LLM, RAG, agents, APIs, cloud services, and platform capabilities.
• Build stakeholder communication plans, health reports, adoption dashboards, and success reviews.
• Gather customer feedback and influence product roadmaps and service improvements.
• Develop reusable training, documentation, demonstrations, and implementation guidance.
• Track onboarding progress, platform usage, customer health, satisfaction, and value realization.
• Support executive briefings and strategic stakeholder engagements.

Required Skills:

• Enterprise go-to-market, customer success, or platform enablement.
• Technical understanding of LLMs, RAG, agents, APIs, and cloud platforms.
• Training, workshop facilitation, and technical documentation.
• Adoption analytics and customer-health reporting.
• Stakeholder engagement and executive communication.
• Service design and scalable onboarding.
• Cross-functional leadership.
• Experience launching enterprise technology platforms.

Preferred Qualifications:

• Degree in business, engineering, technology, or a related field.
• Experience with internal developer platforms, AI platforms, or cloud transformation.
• Product marketing, customer-success, cloud, or Agile certification.