Audio Visual Technician
Full-time
WideNet Consulting Group
Location: This position requires the candidate to be onsite in Renton, WA 5 days a week.
Top 5:
- Strong conference room support and maintenance experience – will sometimes require them support senior leadership with issues under time pressure
- Assist in the setup and management of AV equipment for company events and internal communications
- Experience with Logitech hardware
- Experience supporting Teams and Zoom
- Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repair
Job Description/Skills:
- Assist in setup and management of AV equipment for company events and internal communications
- Operate technical aspects of internal communications broadcasts and live event meetings
- Familiarity with video production equipment and streaming technologies a plus
- Partner with vendors to coordinate installation and maintenance of specialized conference rooms and equipment
- Willing to work with senior leadership when necessary to fix video conferencing issues in conference rooms under time pressure.
- Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repairs
- Follow or email to get work/tasks into Jira for Sprints/Interruptions as needed.
- Partner with Producer to ensure work is properly captured and scheduled.
- Partner with Producer regarding any incoming Projects to capture work efforts and plan against current work.
- Complete work within Jira as documented.
- KB Documentation
- Write Internal and External KB's as needed regarding tools, processes, troubleshooting and implementation of technologies, etc.
- Write processes and training on Zoom/Teams/AV equipment
- KANBAN
- Utilize Jira KANBAN board to organize tasks/stories
- Update Jira KANBAN items to reflect against current and future Sprints/Work Efforts/Road Mapped items
- Jira Review
- Review Story items/Tasks in backlog to ensure proper work representation
Vacancy posted 4 days ago
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