Remote Medical Insurance Follow Up Rep

Job DescriptionJob Description Medical Insurance Follow-Up Representative 100% Remote $1822/hour | Full-Time | Permanent OpportunityWe're growing and looking for experienced Medical Insurance Follow-Up Representatives to join our fully remote team! In this role, you will focus on back-end A/R follow-up, denial resolution, and aged account remediation for Hospital and/or Physician Billing accounts.Our team partners with healthcare providers and hospital organizations to deliver revenue cycle and accounts receivable support services. If you thrive in a fast-paced environment, enjoy problem solving, and have experience working insurance denials and unpaid claims, we'd love to hear from you.Why Join Us? 100% RemoteFlexible ScheduleHealth, Dental, Vision, and Life InsurancePTO, Paid Sick Leave, and Paid HolidaysCareer Growth OpportunitiesWhat Youll Do: Perform second-tier insurance account follow-up on outstanding A/R balancesResolve denied, underpaid, and unresolved insurance claimsResolve aged accounts and payer issuesWork high-dollar accounts and conduct detailed account researchReview UB-04 and/or HCFA 1500 claims for billing accuracyInvestigate eligibility discrepancies, coding issues, payer denials, and reimbursement variancesCommunicate professionally with insurance payers, clients, and internal teamsIdentify payer trends, workflow issues, and barriers to resolutionSubmit corrected claims, rebills, secondary billing, and appeals as neededDocument account activity and correspondence thoroughly and accuratelyEscalate payer errors appropriately for reprocessingWork with commercial and government payersMaintain productivity and quality standardsExperience & Education: 1-2 years of Healthcare Revenue Cycle experience requiredExperience with Hospital Billing and/or Physician Billing requiredStrong knowledge of denials, insurance follow-up, UB-04 and/or HCFA 1500 claimsExperience using systems like Epic, Cerner, Meditech, McKesson, Allscripts, Soarian, etc.Proficiency in Microsoft Office and other internet-based systemsStrong ability to multitask across multiple applications and systemsHigh School Diploma or equivalent required; Associate's or Bachelor's Degree preferred Physical Requirements: Ability to sit for extended periods of timeFrequent use of hands and fingers for typing and computer workAbility to communicate via phone and computerOccasionally lift up to 15 pounds