Team Member

Key Responsibilities Ensures 100% satisfaction for all LJS (Long John Silver) guests Greet and positively engage guests Accurately accept the guests' orders and process payment Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms Arrives on shift with a positive attitude and contributes to the success of the restaurant Treats all guests and team members with respect Accountable for positive engagement at every guest encounter Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management Provides, to every guest, bell-ringing quality service and taste experience Maintains clean, safe, and comfortable work are for guests and team members Clean as you go mentality - Ensure the restaurant’s interior and exterior, including furnishings and equipment, are always clean and in excellent working condition Provides an environment that encourages guests to return Perform other duties as assigned by restaurant management Role Requirements Must be 16 years of age or older Must have reliable transportation and the ability to work rotating shifts Take absolute pride in everything you do Value customer service and hold the ability to positively impacts our guests' experience Work well in a fast-paced environment Practice high quality food and cleanliness standards Bring an upbeat energy and positive attitude to the team Has a commitment to timeliness and a sense of urgency Ability to interpret and follow instructions Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials Physical Demands Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. Frequently required to handle, feel and reach with hands and arms. Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. Occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate. Ability to meet deadlines and adapt to changing priorities. Intermittent travel may be required for training, regional support, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. #J-18808-Ljbffr