Field Service Technician

Job OpportunityUnder the guidance of an experienced Field Services Engineer or Technician, the successful candidate will be involved in the inspection, testing, and troubleshooting of moderately complex electrical systems and associated apparatus. Work may be performed in low-, medium-, or high-voltage systems. The candidate will learn how to operate test instruments, support protection and controls testing, and gain experience in the fundamentals of electrical system components and overall structure.The ideal candidate has solid planning, organizing, time management, communication, and problem-solving skills and completes work with a focus on safety, quality, and a sense of urgency.This position is based in Florida or the Carolinas, and the fieldwork is located throughout the region.Your ImpactPerform assigned testing and commissioning tasks for Protection and Control systems on high voltage substationsPerform on-site hands-on protective relay testing using relay test sets such as Omicron CMC 256/356 or Doble F6150. Examples of relays to be tested are SEL-311L, SEL-387, SEL-487, SEL-421, SEL-351S, GE L90, GE D60 among othersUse field forms, digital data tools, and mobile applications to document site activitiesPerform equipment cleaning, inventory control, and calibration as directedSupport the Project Lead or Field Supervisor on projectsEscalate complex technical problems or unexpected field conditions to the site lead or project managerParticipate in daily safety briefings and ensure compliance with health and safety protocols. Communicate progress, field observations, and potential delays to the project teamMay review the work of less experienced technicians for quality and accuracy, providing informal guidance as neededMaintain attention to detail when filling out logs, photo documentation, and label entriesCollaborate with other technicians to maintain workflow, safety, and quality standards. Assist in monitoring subcontractor performance and activities and report observations to field leadershipPerform clerical responsibilities such as timecards, expense reports, and project reportsExercise responsible and ethical decision-making regarding company funds, resources, and conduct, and adhere to WSP's Code of Conduct and related policies and proceduresPerform additional responsibilities as required by business needsWho You AreRequired QualificationsHigh school diploma or equivalentMinimum of 7 years of experience in the electrical testing industry, including experience in medium and high voltage circuit breakers, power transformers, instrument transformers, and substation protection and controls testingDemonstrable expertise on transmission, generation, and distribution relays (SEL, Basler, Beckwith, and GE families) and protective schemesTechnical skills related to protective relays include relay calibration utilizing test sets/measuring devices such as Omicron CMC 256/356 and Doble F6150, control scheme testing, testing of the sensing CT/PT circuits, ability to upload settings to microprocessor relays, and static & dynamic testing of microprocessor-based protective relaysProven experience with electrical field testing standards, practices, and procedures, such as NETA, IEEE, and NFPA applicable standardsDemonstrable knowledge of testing electrical distribution, generation, and transmission projects with voltage levels ranging from 15 kV to 500 kV, including protective relays and circuit breakersExperience using technical software such as ProTesT, Protection Suite, ENOSERV RTS, Omicron Test Universe, and AcSELerator Quickset for testing purposes and data reviewExperience with reading and understanding electrical drawingsAbility to identify routine field challenges and equipment issues, responding within established procedures and escalating atypical conditionsSkilled in preparing field logs, sketches, and digital reportsPhysical stamina to work in outdoor and physically demanding conditionsExperience collaborating with contractors, technicians, and engineersDemonstrated commitment to field safety, quality, and regulatory complianceGood interpersonal and verbal communication skills for field team collaborationCapable of critical thinking and problem-solving skills to apply technical knowledge to reach conclusions from inspection and testing resultsCapability to support a wide variety of tasks in dynamic or changing environmentsAbility to follow procedures, meet deadlines, and maintain accountability in the fieldCommitment to continued learning and development in technical field servicesUnderstanding of confidentiality and ethical behavior in technical environmentsCompetent self-leadership with attention to detail, multi-tasking, and prioritization of responsibilities in a dynamic work environmentReliable, punctual, with the ability to work independently or with a teamProven track record of upholding workplace safety and ability to abide by WSP's health, safety, drug/alcohol, and harassment policiesWillingness and physical ability to lift up to 35 pounds individually, and up to 100 pounds with assistanceSpecific vision abilities required by this job include close vision, distance vision, basic color differentiation, and the ability to adjust focusValid driver's license and clean driving recordMust be willing to travel (up to 80%)Preferred QualificationsBachelor of Science in Electrical Engineering or Technology degree in a similar disciplineExperience in testing and troubleshooting electromechanical relaysExperience in testing and commissioning electrical equipment on high voltage substations such as CTs, CCVTs, PLC systems, and DC systems, including batteries and battery chargersCurrent OSHA 30-hour or 40-hour HAZWOPER certificationJob InfoJob Identification 91280About UsWSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.The selected candidate must be authorized to work in the United States.NOTICE TO THIRD PARTY AGENCIES:WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.