Concierge

Concierge | Front Desk | Receptionist | Guest RelationsHeritage Senior Living | Middleton, WISchedule Overview: Tuesday / Thursday & Every Other WeekendOverviewCategory Admin - ClericalDescriptionConcierge | Front Desk | Receptionist | Guest Relations | Part-TimeHeritage Senior Living is an exceptional team-orientated organization with a growth mindset. We're dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We're here to help them along the way!Why you should join Heritage:Immediate Pay – on-demand access to your pay as you workFlexible SchedulingExceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount ProgramWhat makes a Concierge successful?Caring and compassionate attitude with true concern for peopleStrong customer service focus; ability to work discreetly in resident and guest areasAbility to work collaboratively as part of a team; work independently with limited supervisionAbility to multitask and answer multi-line phone systemExperience with hospitality, receptionist, lobbying, is tech savvy, and has used Outlook and Microsoft suite programsResponsibilities:Assist and provide customer service to residents, families, visitors, and staffMaintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely mannerAssist management team with administrative scheduling duties: meetings, trainings, interviews, and new hire orientationsMaintain comfort, privacy, and dignity of our residentsRequirements:Ability to speak, read and write EnglishHigh school diploma, GED, or 1-3 months related experience or training preferredMust submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelinesTo perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.