Permit Technician

We are a dynamic and community-focused organization located in the beautiful town of Truckee, California. Truckee offers a unique blend of small-town charm, stunning natural surroundings, and a thriving outdoor culture. Known for its world-class skiing, hiking, and mountain biking, our town provides endless opportunities for outdoor recreation, creating an exceptional work-life balance for our employees. We are dedicated to upholding the highest standards of safety, sustainability, and quality in construction within our community. As a Permit Technician, you will perform a variety of technical and clerical duties including but not limited to, providing information and direction to the public related to community development, planning, building, and engineering permit processes. You will process building permits and perform minor plan checks. Sitting at the front counter, you will assist with resolving permit or project related issues; and provide information and direction to the public on building issues. The Town offers an excellent benefits package including CalPERS retirement, health, dental, vision, life insurance, vacation, sick leave, and fourteen paid holidays. Job Description Under general supervision, performs a variety of technical support activities related to the processing and issuance of building permits; provides assistance to the public on permit, building, and code enforcement issues; coordinates plan review process with other Town staff and departments; provides staff assistance to building inspection and code compliance staff and management; and performs related duties as assigned. Supervision Received and Exercised Receives general supervision from assigned supervisory and/or management personnel. Exercises no direct supervision over staff. Class Characteristics This is a journey-level classification responsible for independently performing the full range of technical building permit application review and processing in support of the Building Division in the Community Development Department. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Responsibilities Provides information and assistance at the front counter, on the phone, and through e-mail by answering questions and providing information regarding community development, building, permit, and code enforcement processes, fees, and procedures; provides information regarding applicable local, state, and federal regulations and building codes, ordinances, standards, and guidelines. Conducts building permit processing; reviews permit applications, plans, specifications, and supporting documents for completeness and compliance with Town requirements and established regulations; checks addresses and parcel numbers; verifies contractors’ workers’ compensation coverage and license; produces and issues certificate of occupancy. Calculates, collects, and processes plan check and permit fees; generates and provides fee estimates for large developments. Prepares and issues a variety of permits and releases approved plans following established guidelines. Performs preliminary review of commercial and residential plans; coordinates plan review with other Town staff and departments; conducts site inspections as needed. Assists building inspectors and code compliance officers by receiving complaints, scheduling inspections, researching information, and/or resolving discrepancies. Organizes and maintains accurate and detailed databases, spreadsheets, files, and records; verifies accuracy of information, researches discrepancies, and records information; queries and organizes data; ensures compliance with established records retention schedules including archiving, scanning, and destructing files. Researches, compiles, and summarizes data and information and prepares various correspondence, reports, and related documentation. Prepares and processes various documents requiring knowledge of assigned department’s programs/projects, operations, and services and the ability to explain, interpret, and apply federal, state, and local laws, rules, regulations, codes, ordinances, and Town policies and procedures relevant to assigned area of responsibility. Verifies and reviews applications, records, files, and reports for completeness and conformance with established regulations and procedures; applies departmental and Town policies and procedures in determining completeness of applications, records, and files. Performs related duties as assigned. Knowledge of Research, data collection, and reporting techniques, methods, and procedures. Business correspondence writing and the standard format for reports, correspondence, and related documents. Methods of preparing and processing various records, reports, forms, contracts, and agreements. Business arithmetic. Record keeping and filing system methods, principles, and practices. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Town staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to Learn and explain building permit, building inspection, and code enforcement programs, processes, and requirements to the general public; identify and respond to issues and concerns of the public. Research, summarize, and present information and data in an effective manner. Process various building permit applications records, reports, forms, and other documents. Review and understand plans and related documents. Learn, understand, interpret, explain, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Respond to and effectively prioritize multiple phone calls and other requests for information and/or service. Compose correspondence, reports, and other written materials independently or from brief instructions. Make accurate mathematical computations. Establish and maintain a variety of filing, record-keeping, and tracking systems. Organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Apply and uphold the Town-wide and departmental goals and the Town Employee values of Integrity, Teamwork, Accountability, Commitment, and Excellence. Demonstrate understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of Town staff and community served. Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented and three (3) years of increasingly responsible administrative or technical experience involving extensive public contact. Licenses and Certifications Possession of, or ability to obtain, a valid Permit Technician certification issued by the International Code Council within twelve (12) months of appointment. Physical Requirements When working in an office environment, mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. When working in the field, must possess mobility to work in changing site conditions; possess the mobility to sit, stand, and walk on level, uneven, or slippery surfaces; walking in operational areas; and to operate a motor vehicle and visit various Town sites. Vision to read printed materials and a computer screen and to conduct inspections in the field. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment and data collection tools. Ability to lift, carry, push, and pull materials and objects up to 25 pounds. Working Conditions Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees occasionally work in the field with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. #J-18808-Ljbffr