Project Director - DE Highway Client Service Leader
HNTB Companies
What We're Looking ForAt HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitory delivery, grow sales and revenue, and foster ultimate client satisfaction.In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm’s project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project.What You'll Do:Develops and nurtures key client relationships and is the primary company contact on assigned projects. Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies. Responsible for financial performance on projects. Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction.Sets priorities, obtains commitments, and engages required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan.Collaborates with office and division leadership in solving challenges and ensuring business objectives are met. Supervises and mentors’ team to achieve overall project objectives. Where appropriate, oversees the project's Project Manager(s). Responsible for/oversees project staffing, including, but not limited to; recruitment, hiring, development, retention and succession of project staff; development of plan for project staff reporting; and support for performance and compensation reviews.Leads pursuits of mega projects and/or actively involved as part of the pursuit team for super mega projects. Partners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). Works with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials. Leads interview and proposal presentations to the client as well as general presentations within the industry.Performs other duties as assigned.What You'll Need:Bachelor’s degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projectsWhat We Prefer:DelDOT ExperienceMaster’s degree20 years relevant experienceProfessional Engineer (PE) certificationProject Management Professional (PMP)Additional InformationClick here for benefits information: HNTB Total RewardsClick here to learn more about Equal Opportunity Employer/Disability/VeteranVisa sponsorship is available for this position.#CB #Highways #Bridges.Locations:Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Wilmington, DE....................NOTICE TO THIRD-PARTY AGENCIES:HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.SummaryLocation: Philadelphia, PA (Pennsylvania); Harrisburg, PA; Allentown, PA (Lehigh Valley); Pittsburgh, PA; King of Prussia, PA (Norristown); Wilmington, DEType: Full time
- ...continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and...SuggestedWork at officeLocal areaShift work
- AG Foundry - Recruiting & Staffing seeks an organised operations leader to oversee a fiduciary financial advisory firm's Client Services team. You will manage onboarding, advisor support, compliance coordination, and retirement plan service delivery to build scalable systems...Suggested
- Alera Group is hiring a Senior Manager, Client Service to lead Commercial Lines client service teams and deliver proactive guidance that protects client assets and supports long-term success. In this hybrid role, you will coach Account Managers and Service Coordinators...SuggestedRemote job
$103.4k - $186.83k
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient... .... Trane is hiring a Regional Energy Services Operations Leader for the Mid-Atlantic... ...fulfillment processes, operational excellence, and project execution. This leader will be...SuggestedHourly payLocal areaWork from home$105k - $125k
...Project Manager Sanborn Head is an engineering and technical consulting... ..., public, and institutional clients in the development, energy,... ...projects related to air services. Air projects will include estimating... ...; Horsham, PA; or Wilmington, DE or work fully remote Travel...SuggestedFull timeWork at officeLocal areaRemote workMonday to FridayShift work- OverviewColliers Engineering & Design is seeking a Project Services Coordinator to join our Conshohocken, PA office. This Project Services... ...performs duties in support of project priorities, schedules, and client requirements.ResponsibilitiesPerform specific tasks in...Temporary workWork at office
- Chipotle - 717 S Trooper Road - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring...Shift work
- Chipotle - 1758 Allentown Road - Responsibilities: Ensure high quality food is served and maintain positive customer experience; Help to resolve food quality issues and customer incidents; Support food safety through hand washing, glove changes, and monitoring time and...Work at office
- Chipotle - 620 West Dekalb Pike - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety including monitoring time and temperature on the line; Helping to resolve customer incidents and working...
- BCBS Global Solutions is seeking a Manager, Global Service Center to lead daily operations across voice and digital channels and to build a high-performing, customer-focused team. You’ll use data insights to improve outcomes, oversee hiring and development, and partner...
- State Street is seeking an AVP, Client Service and Operations Support for the Managed Account Servicing group in Berwyn, PA. This role supports outsourced servicing for institutional asset and wealth managers, focusing on growth, scale, and efficiency in the US market....
$75k - $115k
NPAworldwide is seeking a Senior Client Service Associate for our Wayne, PA location in a hybrid role (3 days in office). You will support advisors serving high-net-worth individuals and businesses with onboarding, account administration, and financial planning tasks....Work at office- 046 SEI Investments Global Fund Services in Oaks, Pennsylvania is growing and seeking to add members to our Investment Fund Services accounting... ...will calculate daily Net Asset Values (NAVs) and interact with clients to ensure exceptional service delivery across various funds....
- Trane Technologies, a world leader in climate solutions, is seeking a Regional Energy Services Operations Leader for the Mid-Atlantic to drive contracting fulfillment, operational excellence, and project execution. This role leads engineering teams, coordinates with sales...
$100k
Membership Manager Earn up to $100,000 a year with hourly pay, commission, and bonuses, plus clear career growth for those ready to level up. The Edge Fitness Clubs is growing and we are looking for our next rockstar Membership Manager. Love talking to people? Hate...Hourly payFull timeLocal area$125k - $175k
...between ePlus's internal operational execution teams and our clients, ensuring services are delivered on time, within budget, and in strict... ...essential functions of this position include: Advanced Project & Program Management Manage internal and external resource...Contract workLocal areaRemote work- ...bring order, clarity, and confidence to our clients’ lives and peace of mind to their... ...values integrity, respect, and excellent service. Key Responsibilities: Build trusted... ...keeping, and scheduling. Monitor and manage project-based work to completion. Maintain...Full time
- Renewal by Andersen is seeking a responsible leader to direct and train team members, ensuring adherence to policies and procedures while driving service quality. You will oversee continuous learning programs, budget management, and field inspections to ensure top-tier...
$60k - $105.1k
...seeking a Front-Line Manager in Training in King of Prussia, PA. This six-week development program prepares you for leadership within Service Operations, covering inventory management, cosmetics/mechanical repair, and cross-functional teamwork. Upon completion, you will...- Tourneau|Bucherer is seeking a Service Manager in King of Prussia, PA, to lead the Service Department and ensure an exceptional client experience. You will supervise a team of service staff, manage repair workflows and inventories, and drive monthly sales goals for repairs...
$26 - $30 per hour
...Position Type: Regular Your Role at Sephora: As a Sales and Service Leader , you’ll harness your love for beauty and become the leader... ...success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work- ...Corporation (REC) is seeking a reliable, detail-oriented Mechanical Service Coordinator & Parts Specialist to support our growing industrial... ...service, our primary territory consists of PA, MD, NJ, NY and DE Balers - Shredders - Compactors - Baling Wire - Parts -...Full time
- ...USPosted: 2026-08-18Sodexo seeks a GM 2-Multi-Service to lead Food Services & EVS at Eagleville... ...-performing teams to deliver exceptional client and guest experiences. You’ll serve as... ...focuses on completing specific tasks and projects; contributing directly through their...Local areaWorldwide
$17.5 - $30.2 per hour
..., coffee, and juice displays. Supports the Prepared Foods Team Leader and Associate Team Leader(s) to ensure smooth operation of the... ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must...Hourly payFull timePart timeWork experience placementSeasonal workWork at officeFlexible hoursNight shift- Chipotle - 1437 Old York Road - Responsibilities: Maintain a positive customer experience by ensuring safe and quality food is prepared and served; Maintain a clean, organized line with properly functioning line equipment; Help to resolve food quality issues and customer...Shift work
- ...continued growth, we are hiring for a Project Director, Quantitative at M3 Global Research... ...market research recruitment and support services available to the industry with relationships... ...and attitudinal methodologies allowing clients to provide world-class offerings and...Full timeWork experience placementWork at officeRemote workWorldwideFlexible hours
- ...to work that is inclusive to all.Toll Brothers, America's Leading Builder of Luxury Homes, seeks a Coordinator, Purchasing Shared Services for our team at our Corporate office in Fort Washington, Pennsylvania. What is the opportunity?The Coordinator, Shared Services is...Full timeContract workFor contractorsFor subcontractorCasual workWork at officeLocal areaAfternoon shift
- Desktop Project Manager On behalf of our client, Procom Services is searching for a Desktop Project Manager for a contract opportunity in Bala Cynwyd, PA. Position... ...strong relationships with business and technology leaders, understanding business opportunities and...Contract workWork at officeImmediate start
- ...confidence and peace of mind to say yes to new possibilities. What we’re looking for in our Manager, Global Service Center: You're a customer-first leader who is passionate about helping people navigate healthcare with confidence, especially when they're far from...Remote work
- Chipotle - 70 Buckwalter Road - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety which includes hand washing, glove changes, time and temperature monitoring, shelf-life monitoring, ...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Project Director - DE Highway Client Service Leader. Be the first to apply!
- part time project manager remote Norristown, PA
- entry level project manager remote Norristown, PA
- service manager Norristown, PA
- director surgical services Norristown, PA
- director of career services Norristown, PA
- director managed services Norristown, PA
- support services supervisor Norristown, PA
- culinary services director Norristown, PA
- service supervisor Norristown, PA
- service drive manager Norristown, PA



