Medical Director Urgent Care

641 S Street NW Washington DC 20001

Kids Are Our Everything.

Department

10128 AHC/CHC Administration

Pay Range

$100000.00 - $300000.00

The Medical Director of Urgent Care provides clinical operational and strategic leadership for pediatric urgent care services (in-person and telemedicine). This role ensures the delivery of high-quality safe efficient and patient-centered care while supporting organizational priorities related to access growth and financial stewardship. The Medical Director partners closely with nursing administrative and other operational leaders to advance clinical excellence patient experience and continuous improvement.

Minimum Education
Medical Doctor (M.D.) Medical degree (MD or DO) from an accredited medical school. Completion of pediatric residency training in an accredited program. (Required)
Masters Degree Master of Business Administration Master of Public Health Master of Healthcare Administration or related field. (Preferred)

Minimum Work Experience
5 years Clinical experience in pediatric care. (Required)
3 years Clinical experience in pediatric urgent care. (Preferred)

Required Skills/Knowledge
Strong knowledge of current principles methods and procedures for the delivery of medical evaluation diagnosis and treatment in pediatric urgent care.
Ability to function independently in evaluating patient problems and developing a plan for patient care.
Experience with data-driven decision-making and performance improvement.
Ability to supervise advice and train clinical professionals and/or students in area of expertise.
Excellent communication (written and oral) and change management skills.
Ability to maintain quality safety and infection control standards.
Personal commitment to Continuing Medical Education and remains current on the developments and progress in pediatric urgent care.
Demonstrates knowledge of and compliance with legal and ethical standards for the delivery of medical care.
Previous experience managing a division department or program in an academic setting.

Required Licenses and Certifications
Physician Fully licensed and credentialed attending staff category physician on the medical staff of Childrens National Medical Center (Required) Board certified or eligible for board certification in pediatrics (Required)

Functional Accountabilities
Commitment to World Class Care

• Provide pediatric urgent care services for patients at approved sites in an ethical professional and timely manner.

• Provide oversight of the medical care team to ensure high-quality evidence-based pediatric urgent care services.

• Actively participate in family centered care and communicate in a professional and compassionate manner; refer patients to medical homes specialists and relevant ancillary services as appropriate.

• Appropriately utilize the defined chain of command and escalation policies.

• Respond to team members in a timely and respectful manner; communicate expectations clearly to trainees regarding communication with patients and families and documentation in the electronic health record; encourage questions from trainees.

• Foster a team approach to patient care to continuously strive to improve patient and staff satisfaction.

Clinical & Operational Leadership

• Serve as the physician leader for day-to-date urgent care operations in partnership with nursing and administrative leadership.

• Support access optimization patient flow and throughput patient experience and follow-up with primary and/or specialty care.

• Collaborate on staffing models and productivity optimization. Manage provider scheduling.

• Serve as clinical liaison with primary care subspecialty services emergency medicine and community partners.

• Contribute to system-wide initiatives related to access value-based care and population health.

• Align urgent care strategy with broader ambulatory primary care and hospital system goals.

• Participate in planning and execution of new site development service expansion and operational redesign.

Commitment to Education

• Participate in CNMCs medical education programs through learning activities with colleagues and trainees. Encourage clinical education guideline dissemination and best practices in pediatric acute care.

• Participate as appropriate in hospital/universitywide educational programs.

• Participate as appropriate in local regional and national educational efforts.

• Provide timely feedback to trainees.

• Ensure adequate orientation for the care that the trainees deliver.

• Supervise and train clinical professionals and students effectively.

• Serve as a resource for information about pediatric urgent care and share educational resources with other professional staff members.

Commitment to Quality & Compliance

• Follow established bylaws policies and procedures continuous quality improvement objectives and safety environmental and/or infection control standards.

• Promptly complete all clinical documentation and charge entry as required by regulatory bodies and/or the Medical Staff Bylaws Rules and Regulations and Policies and Procedures.

• Participate as appropriate in local regional and national educational efforts.

• Establish and maintain pediatric urgent care standardized clinical pathways protocols and scope-of-practice guidelines.

• Maintain regulatory compliance with all agencies.

• Participate in evaluation of peers and support staff; acknowledge and report medical and/or other errors as well as participate in efforts to prevent them. Review clinical performance metrics and lead corrective actions as needed.

Administrative Accountabilities

• Plan and develop evidence-based patient care programs. Monitor performance dashboard and implement change based on current data.

• Effectively direct operations and maintain good communication with the Division Chief and other leadership.

• Meet regularly with staff and provide leadership needed to achieve medical care goals.

• Keep medical staff informed about changes in policies and procedures.

• Display empathy sensitivity and emotional control when interacting with patients or when coaching direct reports.

• Attend and present at Divisional Center-wide and/or organizational meetings.

• Perform other tasks as assigned by the Division Chief.

Business and Financial Accountabilities

• Partner with the Division Chief and other leadership on budget planning financial performance and resource utilization. Review budget performance reports analyze cause of variances and develop and implement action plans to achieve financial goals.

• Support initiatives related to revenue optimization revenue integrity clinical documentation and coding compliance.

• Use data and dashboards to inform decision-making and performance improvement.

The disclosed salary range includes the minimum and maximum rates within which Childrens National believes an individuals base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Childrens National compensation philosophy. These factors are legitimate and non-discriminatory including but not limited to the current market conditions; organizational needs; the individuals combination of prior work experience level of education knowledge skills and other qualifications. Childrens National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. The Know Your Rights poster is available here: and the pay transparency policy is available here:Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Childrens National Hospital to ensure a drug-free work environment: a workplace free from the illegal use possession or distribution of controlled substances (as defined in the Controlled Substances Act) or the misuse of legal substances by all staff (management employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia Childrens National and its affiliates maintain the right in accordance with our policy to enforce a drug-free workplace including prohibiting recreational or prescribed marijuana.

Required Experience:

Director