Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member Full Time in Houston - TX Replies within 24 hours 401(k) Bonus based on performance Opportunity for advancement Paid time off ABOUT OUR AGENCY I opened my agency in 2023 and currently lead a team of seven. Before opening this agency, I previously was a Sales Leader for State Farm. That experience gave me a unique perspective on coaching, developing people, and building a high-performing team. Today, our agency is proud to rank among the top 5% of State Farm agencies. Giving back to the community is important to us. Our team proudly supports organizations like Habitat for Humanity and the local Food Bank, and we believe in making a positive impact both inside and outside the office. PTO paid holidays group life insurance a 401(k) licensing reimbursement a strong commitment to work-life balance We believe in investing in our team and creating opportunities for long-term success. Our culture is family-oriented, supportive, and driven to achieve excellence. I'm looking for someone who is self-motivated, outgoing, and has a high level of integrity. If you're a self-starter who enjoys helping people and wants to be part of a top‑performing team, we'd love to meet you. ROLE DESCRIPTION As an Account Representative for Shane Rogers - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations. QUALIFICATIONS Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to customers. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr