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IT Service Desk Lead

Adaptive Biotechnologies

Adaptive Biotechnologies in Seattle seeks a Supervisor, Systems Support to lead IT end-user support and ensure high-quality service delivery. You will guide the Systems Support team, manage incidents, and maintain customer satisfaction across the organization. The role requires 7+ years of IT support experience with leadership, strong communication, and familiarity with ITIL, ServiceNow, and modern endpoint management (Intune, Jamf) in a corporate environment. #J-18808-Ljbffr

Vacancy posted 1 day ago
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