Assistant General Manager

Company Overview: 
Black Briar is a Bold American Tavern rooted in live-fire cooking, a serious raw bar, and hospitality that feels instinctive rather than choreographed. We are building something that lasts - a Chicago institution grounded in discipline, warmth, and craft.

We are looking for an Assistant General Manager who leads from the floor, holds a standard without being told to, and understands that great hospitality is built one shift at a time.

The Role: 
The AGM owns the full front-of-house experience at Black Briar. You are the connective tissue between leadership vision and daily execution - present during service, accountable to standards, and invested in the development of every person on your team.

You report directly to the General Manager. This is a floor-first position. If you manage best from an office, this is not the role for you.

What You Own: 
Job Summary

• Full FOH operations across all service periods - floor coverage, pacing, and guest experience
• Pre-shift meetings, team communication, and shift accountability
• Real-time labor management and floor adjustments during service
• Reservations execution via OpenTable - pacing, waitlist, and table turn discipline
• Menu knowledge across the full team - food, beverage, and wine
• Scheduling support in 7shifts within established labor targets
• Onboarding and training integration for new FOH hires
• Performance coaching and documentation in partnership with the GM
• Shift reporting, incident documentation, and administrative follow-through

What We're Looking For:
Qualifications + Skills

• 5+ years in full-service FOH operations, with at least 2 years in a management role at a high-volume concept
• Experience at or above Black Briar's price point
• Working knowledge of wine and beverage service; formal certification a plus
• Proficiency with Toast, OpenTable, and 7shifts preferred
• Illinois Food Handler and BASSET certifications required
• Strong communicator - with guests, with your team, and with leadership
• Someone who holds a standard because they believe in it, not because they're being watched

Who You Are
You are warm but not soft. Precise but not rigid. You read a room the way a good bartender does - instinctively, without making a show of it. You believe the best hospitality feels effortless to the guest and disciplined underneath. You are not looking for your next job. You are looking for a place to build something

Compensation & Benefits

• Salary Range: $65k - $80k
• Performance bonus tied to financial and guest experience metrics 
• Health benefits with employer contribution
• Employee dining benefit
• Annual performance review with merit increase opportunity

Black Briar is an equal opportunity employer. We are committed to building a team that reflects the city we are proud to call home.