Senior Test Automation Engineer

Engineer 2, Test Automation

We have an exciting opportunity in the IT Risk Management (Insurance Services) department for an Engineer 2, Test Automation. The Risk Management team is focused on the development of products (UI and APIs) for the claims management lifecycle, including claim processing, vehicle repair, and damage recovery processes. Risk Management continuously strives to ensure the alignment of projects and products with organizational goals and objectives.

As an Engineer 2, Test Automation, you'll play a key role in ensuring software quality through a unique blend of manual QA testing and test automation engineering. You will assess and evaluate testing requirements, design and execute test plans and test cases, document and track defects, analyze test results, help identify root causes, and coordinate re-testing efforts to ensure successful resolution of issues. In addition, you will author, execute, and maintain automated test scripts for a growing automation suite while contributing to the organization's overall automation strategy. This role is ideal for a quality engineering professional who enjoys balancing hands-on functional testing with the technical challenge of expanding automated test coverage and improving testing efficiency across the software development lifecycle.

Additional Responsibilities:

• Works closely with development and test teams to ensure the final code delivery meets product standards
• Ensures software performs correctly, as specified, and meets quality and performance standards
• Summarizes and publishes test results for internal customers
• Generates appropriate documentation for issue tracking, verification, and certification
• Establishes, fosters and maintains positive working relationships within the department; interacts with other IT teams, business teams, and vendors, as assigned
• Performs task automation and implements process improvements; recommends enhancements that result in increased quality and service
• Assist with the department's strategic effort to increase test automation
• May assist with the development of standards, processes, and procedures for the team

Knowledge, Skills, and Abilities:

• Self-motivated with a strong work ethic and results-driven mindset
• Strong communication skills, with the ability to communicate in a clear, concise manner and effectively interact with the application development team in test progress, risks, and defect resolution
• Ability to be flexible with changing priorities and requirements
• Must be able to work in a fast-paced production environment and can handle multiple tasks
• Must be able to work independently with limited supervision
• Ability to assess and evaluate quality assurance test requirements to determine scope of functionality to be covered by the automated testing suite
• Must have good troubleshooting and problem-solving skills
• Must have the ability to effectively collaborate and work with others in a remote work environment
• Ability to test a multi-application suite with internal and external integration points

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in the United States (does not include Alaska or Hawaii)
• Must be able to work a schedule within U.S. Central Standard Time core business hours.
• 3+ years of related experience in a QA/QC software testing role, with at least 2 years of experience in test automation; experience facilitating code reviews, debugging, and maintaining of automated test code
• Experience with Playwright, Karate Test, Selenium, Cucumber, JMeter, or Appium
• Experience with Git/Jenkins for configuration management and software build/deployments
• Experience with flat-file data storage and manipulation
• Experience testing REST API endpoints
• Experience of the protocol including an understanding of cookies, browser caching, status codes, headers, how sessions work, and experience identifying vulnerabilities like cross site scripting (XSS)
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field is preferred
• 2+ years of database/query experience (i.e SQL, PLSQL) is preferred
• Experience with Postman or similar is preferred