Senior Business Analyst (Lansing)

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. The work schedule for this role is hybrid with two days onsite and three days remote.

Overview:

The Business Analyst will serve as a liaison between our client and project stakeholders, supporting enhancements and technology updates to a public-facing application. This role will work with existing teams to gather requirements, analyze business processes, and support project initiatives while ensuring alignment with policies and practices.

Responsibilities:

• Serve as the primary liaison to ensure effective communication and collaboration.
• Facilitate requirements gathering, stakeholder discussions, and business process modeling to support application enhancements and technology updates.
• Analyze and document business requirements, workflows, and processes to support project planning and implementation.
• Assist in navigating policies, procedures, and compliance requirements.
• Support various projects, work requests, and operational activities as part of the Business Analyst team.
• Build strong relationships with stakeholders while providing excellent customer service and business analysis support.
• Quickly adapt to new assignments, changing priorities, and evolving business needs while maintaining organization and productivity.

Required Qualifications:

• Minimum of 7 years conducting business process review and requirements elicitation and documentation to include process modeling.
• Minimum of 5 years developing and/or managing user stories on Agile development project(s).
• Minimum of 2 years working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions.
• Minimum of 2 years working on projects developing/implementing IT solutions for public use.

Preferred Qualifications:

• Minimum of 2 years supporting the development of or compliance to statement of work and/or other work agreements/contracts.
• Minimum of 1 year working with programs governed by state and/or federal regulations.
• Bachelor's degree.