Office Assistant Physical Therapy

Clerical Support For Rehabilitation And Wellness Department

Provides clerical support for the daily operations of the Rehabilitation and Wellness Department, including scheduling, registration, filing, and data entry/charge entry, insurance verification under the general direction of the Director of Rehab & Wellness Center. Assists with the intake process of new patients into the department and receives scheduled patients for daily appointments. Supports the activities of all therapists, counselors and physicians to ensure quality of patient care.

Schedules patients and has a working knowledge of the computerized hospital scheduling system (PHS).

Receives patient payments (cash, checks, credit cards). Records payments and issues receipts in order to maintain accurate accounting financial transactions.

Responsible for registration of Physical Therapy, Occupational Therapy and Audiology patients for outpatient appointments.

Responsible for obtaining authenticated Physician orders, verifying demographic information, insurance information and eligibility and medical necessity for Physical Therapy, Occupational Therapy and Audiology patients.

Via phone call or on-line verification system, verifies insurance coverage and records information appropriately into the patient's chart and follows up on discrepancies.

Assists patients with completion of insurance and financial assistance forms as needed.

Enters charges to ensure proper billing. Places billing notes on appropriate patients.

Utilizes Cypress reports to ensure accuracy of charges.

Verifies Coumadin Clinic charges.

Researches workers compensation claim numbers and dates of injury as needed.

Assists with diagnosis coding for physical and occupational therapy; clarifies orders with referring doctors.

Responsible for precertification of Medicaid patients.

Ensures completion of Medicare compliance. Audits Medicare carts.

Maintains accurate list of re-occurring accounts. Registers re-occurring accounts at the first of each month.

Discharges patients, ends visits and activates patients in the Invision system each month.

Balances cash, prepares bank deposit daily. Balances petty cash drawer and records on log form.

Creates and organizes medical records for Rehabilitation and Wellness Center patients.

Responsible for billing contracted accounts (Athletic trainer, school children, Texas Migrant Council, etc.).

Orders supplies for the department.

Checks and monitors AED, pool, hydroculators and splint pan.

Coordinates documentation required by contracted schools.

Provides coverage for Kronos Time & Attendance payroll system.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.