Chief of Staff

Company Description Kirby Ventures is a holding company focused on essential local industries. The company acquires, grows, and integrates businesses with a commitment to operational excellence and long-term ownership. Rather than pursuing short-term gains, Kirby Ventures emphasizes solving real problems, supporting frontline teams, and building durable businesses. They work closely with business owners considering transitions, offering straightforward guidance, fair offers, or help in finding the right buyer. The organization is driven by a belief in helping great operators succeed and creating businesses that last.

Role Description The Chief of Staff is a full-time, in person role that supports the leadership team in setting priorities, driving strategic initiatives, and ensuring effective execution across Kirby Ventures’ portfolio of home service brands. Day-to-day responsibilities change from time to time and will regularly include coordinating key projects, managing the CEOs calendars and workflows, active as an intermediary between leadership and the CEO, assisting with recruiting, creating and implementing SOPs, . The Chief of Staff will facilitate cross-functional communication, streamline processes, and act as a thought partner to the CEO on operational improvements and growth opportunities. This role also includes monitoring business performance metrics, organizing leadership meetings and offsites, and ensuring follow-up on action items. The Chief of Staff will work closely with operators, internal teams, and external partners to keep the organization aligned and focused on long-term value creation.

Qualifications

• Highly technical and use AI productivity tools to constantly improve the business.
• Strong strategic planning and project management skills, with experience turning high-level goals into actionable plans.
• Operational excellence and process improvement capabilities, ideally within multi-unit or service-based businesses.
• Exceptional written and verbal communication skills, including the ability to create clear reports, presentations, and executive briefings.
• Relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and seniority levels.
• Analytical and financial acumen, including comfort working with KPIs, budgets, and performance dashboards.
• High level of discretion, judgment, and integrity when handling sensitive information and executive-level decisions.
• Self-directed work style, strong organizational skills, and the ability to manage multiple priorities.
• Bachelor’s degree in Business, Finance, Operations, or a related field; MBA or equivalent experience is a plus.
• Prior experience in startup, Chief of Staff, strategy, consulting, operations leadership, or a similar role supporting executives.
• Interest in or experience with working within blue collar industries.