Surgical Assistant Support

Job Description

Job Description

Greater Charlotte Oral and Facial Surgery is a trusted leader in advanced oral and maxillofacial care, serving patients throughout the Charlotte, Pineville, and Gastonia areas. Our expert team specializes in a full range of surgical services, from dental implants and wisdom teeth removal to complex jaw surgery and cutting-edge facial cosmetic procedures. With state-of-the-art facilities and a commitment to excellence, we provide personalized, patient-centered care in a welcoming environment—helping our patients restore function, enhance aesthetics, and improve their overall quality of life.  As we expand our operations, we’re hiring team-oriented, positive individuals who thrive in customer-facing roles and bring excellent communication skills to our growing practice. 

Not only do we offer competitive wages, but we also offer a significant benefits package which includes low medical premiums, zero premium deduction for dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, personal time, seasonal bonuses, company and partner discounts, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays!

Position Summary: To provide support to doctors and assistants in a timely manner and assist with discharge of patients.

• Stocks ice packs and makes bags for recovery rooms
• Makes gauze and syringe packs for patients to take home
• Does laundry, including the folding once cleaned and dried
• Labels all autoclave bags and envelopes
• Keeps forceps organized in rooms
• Helps empty trash in each operatory and central before lunch and at end of each day
• Helps clean operatory rooms between patients
• Helps set up operatory for upcoming surgeries
• Cleans recovery rooms in between patients
• Performs x-rays as needed
• Helps central answer post-op concern calls as needed
• Assists with discharge of patients and safely assist patients to their escort’s automobile
• Changes patients gauze before discharging
• Provides support for ongoing surgeries
• Assists with local anesthesia surgeries if trained
• Assists central as needed with production of surgical trays
• Completes calls backs of patients that SAS discharged
• Logs call back of patients and last blood pressures in computer
• Makes packets for front office when work is finished
• Makes sure call backs are completed the same day as surgery
• Responsible for all call backs for patients having surgery
• Retrieves post op patients from rooms and helps recovery process to holding area
• Maintains upmost confidentiality
• Any duties required to maintain patient flow and any other extra duties office clinical manager assigns

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Must be detail-oriented
• Must maintain professionalism at all times
• Must maintain training/ continuing education requirements
• Ability to function in fast paced and/ or stressful work environment
• Must adhere to company policies and procedures and safety guidelines

Education and Experience:

• High School Diploma or equivalent required
• Certificate in dental assisting and/ or surgical assisting preferred

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Travel reimbursement
• Vision insurance