Provider Enrollment Coordinator

Credentialing Coordinator

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for the coordination and overall tracking of the credentialing process, including the review of specialists' work and providing guidance for complex or difficult cases.

Essential Functions:

• Review and screen credentialing applications
• Ensure all applications are complete, accurate, and meet federal, state, local, and internal standards
• Confirm required documents are submitted and align with policy and regulatory expectations
• Conduct primary source verification and resolve issues
• Verify licenses, certifications, education, and training directly with original sources
• Audit and monitor credentialing files
• Review documentation for completeness and compliance with quality, accreditation, and organizational standards
• Interpret regulatory requirements and reporting
• Review reports, scoring, and requirements from accrediting and regulatory bodies
• Provide oversight and support to credentialing staff
• Guide specialists through complex cases and ensure adherence to policies
• Manage provider enrollment with payors
• Oversee timely enrollment of new providers with commercial and government payors
• Maintain provider data and system accuracy
• Update and manage provider records in CAQH and internal systems
• Coordinate across teams and external partners
• Collaborate with credentialing teams, payors, hospitals, and practice groups to meet deadlines
• Track performance, reporting, and compliance readiness
• Produce regular enrollment and status reports to monitor progress

Qualifications:

Education: Associate's Degree related field of study preferred. High School diploma or equivalent general studies required.

Experience: Clinical/medical office/healthcare experience 2-3 years required and credentialing/accreditation experience 2-3 years required.

Knowledge, Skills and Abilities:

• Knowledge of medical provider credentialing and accreditation principles, policies, processes, procedures, and documentation.
• Knowledgeable in clinical and/or hospital operations and procedures.
• Ability to use independent judgment and to manage and impart confidential information.
• Skill in establishing priorities with independent coordination of day-to-day aspects.
• Ability to communicate effectively both orally and in writing.
• Strong organizational and project management skills.

Remote Type: Remote

Work Location: 399 Revolution Drive

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $17.71 - $25.28/Hourly

Grade: 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.