Part-Time Customer Service Representative

Part-Time Customer Service Representative

Meridian, ID ( • Consultant Support

Description

Are you a customer service superstar in search of a job that has a consistent schedule and great benefits? Scentsy is hiringCustomer Service Representativesto support our independent sales Consultants & customers!

What’s in it for you? We provideretirement benefits(401k matching!),free on-site gym, and adiscount in our on-site cafeteria(our favorite benefit!)

This position is located at our beautiful office in Meridian and the hours are Part-Time up to 19 hours per week.

What does a Customer Service Representative do every day?

You will be answering questions and solving problems for our independent sales Consultants and/or customers by:

• Answering 35-45 phone calls per shift

• Responding simultaneously to multiple chat messages; around 40-50 per shift

• Replying to email inquiries

• Providing GREAT customer service!

What should I be able to do to be awesome at this job?

• Work with technology

• Be comfortable using multiple software platforms at one time

• Solve problems and know when to ask for help (if you can’t solve the problem!)

• Be positive and upbeat both over the phone and through written communication

• English/Spanish bilingual preferred!

Sounds great, what’s next?

• Submit your application

• Complete a grammar/ written assessment

• If you pass the assessment, we’ll reach out to schedule an interview