Maintenance

Facilities Maintenance Technician

The Facilities Maintenance Technician is responsible for hands-on building and equipment maintenance, troubleshooting, repairs, and preventative maintenance across the facility. This role also provides custodial and janitorial support on an as-needed basis and delivers timely, professional service to internal teams.

Essential Job Functions:

Primary Focus: Maintenance and Repair

• Troubleshoot, repair, and maintain facility equipment and building systems (mechanical focus).
• Perform routine and preventative maintenance on building systems and equipment using checklists and documented schedules.
• Complete minor commercial building repairs including doors, locks, hinges, wall patching, basic carpentry, painting, and hardware installation.
• Replace light bulbs, filters, batteries, and other common building components (and fixtures as trained).
• Support HVAC upkeep such as filter changes, basic troubleshooting, cleaning, and coordination with HVAC vendors for advanced repairs or licensed work.
• Perform basic plumbing tasks as trained, such as unclogging drains, replacing faucets, addressing minor leaks, and restroom fixture upkeep.
• Perform basic electrical tasks as trained and permitted by policy, such as replacing switches, outlets, or fixtures.
• Serve as the point of contact for facility issues, respond to requests promptly, communicate status updates, and provide excellent internal customer service.
• Notify management of major repair needs and coordinate service calls with vendors as needed.
• Maintain organized work areas, maintenance logs, inventory of common parts and supplies, and documentation of completed work.

Secondary Focus: Custodial and Janitorial (as needed)

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
• Gather and empty trash and recycling.
• Service, clean, and supply restrooms.
• Clean and polish furniture and fixtures; dust furniture, walls, machines, and equipment.
• Clean windows, glass partitions, and mirrors using appropriate cleaners and tools.
• Set up, arrange, and remove tables, chairs, ladders, and equipment for meetings or events.
• Perform other duties as assigned to meet facility needs.

Competencies:

• Mechanical aptitude and comfort using hand tools and diagnosing basic mechanical issues.
• Dependability, punctuality, and consistent follow-through.
• Problem-solving and sound judgment with the ability to prioritize work.
• Customer service mindset and professional, respectful communication.
• Planning and organizing skills to manage work orders and preventative maintenance schedules.
• Quality and safety focus, including proper PPE use and safe ladder practices.
• Adaptability when priorities change or urgent requests arise.

Requirements and Qualifications:

• High school diploma or GED required.
• Experience in commercial building repair and maintenance strongly preferred.
• Experience coordinating with outside vendors and managing maintenance requests preferred.
• Working knowledge of plumbing and electrical is preferred (or willingness to learn).
• Effective oral and written communication skills.
• Multi-task oriented with strong attention to detail and professional decorum at all times.

Work Schedule:

1st shift, 7:30 am to 4:00 pm with a 30-minute lunch break and additional hours as necessary.

Physical Requirements:

• Ability to lift, carry, push, or pull typical maintenance supplies and equipment.
• Ability to work on ladders and perform tasks that may require bending, kneeling, reaching, or standing for extended periods.
• Ability to safely use common hand tools and maintenance equipment.