Lead AV Service Technician

Benefits:

Competitive salary

Opportunity for advancement

Training & development

About Daisy

At Daisy, we're pioneering the future of smart spaces—making homes and businesses more connected, comfortable, and enjoyable through technology. As the first national smart space installation and services company, we're bringing best-in-class technology solutions to the Minneapolis area.

From networking and Wi-Fi to audio, video, lighting, shading, security, and home automation, we design, install, and support technology that just works.

Why You'll Love This Role

Daisy is a national company with strong centralized technical and commercial support. Our technicians have access to a dedicated technical support team, ongoing training, equipment documentation, and established relationships with leading manufacturers.

This is a founding Lead Technician role for our Minneapolis location. You'll work directly with the local owner to help launch and grow the business. You'll lead installations, manage projects in the field, help establish installation standards, and play a key role in building our Minnesota team.

If you're looking for more responsibility than just installation work, this is an opportunity to help build something from the ground up.

What You'll Be Doing

Install, configure, and service integrated AV, lighting, shades, networking, cameras, and home automation systems

Interact professionally with customers, trade partners, and contractors

Install and terminate low-voltage cabling, panels, and junction boxes

Troubleshoot audio, video, networking, and control systems

Interpret project blueprints and system schematics to execute installations accurately

Ensure clean, code-compliant, and high-performance installations

Coordinate projects from installation through completion and communicate progress with customers and the Daisy team

Serve as the on-site point of contact for clients, builders, designers, and trade partners

Help establish installation standards and best practices for the Minneapolis branch

Maintain a clean company vehicle, tools, and equipment

Mentor and lead future technicians as our team grows

Deliver service that meets Daisy's standards for quality, reliability, and professionalism

What You Bring to the Team

High school diploma or equivalent

5–7 years of AV, networking, low-voltage, or technology integration experience

Experience in several of the following: lighting, shading, networking/Wi-Fi, indoor and outdoor audio/video, home theaters, security, surveillance, and smart home automation

Experience with Control4, Crestron, or similar smart home automation platforms preferred

Industry certifications (CEDIA, AVIXA, manufacturer certifications, etc.) preferred

Minnesota Power Limited Technician (PLT) license preferred. If you don't currently have your PLT, you must be willing to obtain it. Daisy will provide paid study time, pay for the exam, and support you through the licensing process.

Positive attitude, strong customer service skills, and a professional work ethic

Strong leadership and communication skills with the ability to lead projects and mentor others

Excellent judgment and problem-solving skills

Must pass a drug screen and background check

Valid Minnesota driver's license with a clean driving record

Able to lift up to 50 pounds and work in a variety of physical environments

What We Offer

Competitive compensation

Paid training and professional development

Paid PLT licensing support for qualified candidates

Career growth opportunities within a growing national company

The opportunity to help build Daisy's Minneapolis location from the ground up

Our Mission and Culture

Mission: Enhance the human experience through smart spaces.

Vision: Become the most beloved brand in technology services.

Our core values guide everything we do:

Delight: Deliver magical client experiences

Accountability: Own your work with transparency and integrity

Innovation: Embrace creativity to solve challenges

Service: Put clients, teammates, and partners first

You: Celebrate diverse backgrounds and perspectives

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.