Used Car Sales Manager

Used Car Sales Manager

Are you a dynamic leader with a passion for automotive sales and exceptional customer service? Central GMC in Norwood MA is seeking an experienced Used Car Sales Manager to steer our pre-owned vehicle sales team to new heights. If you’re ready to bring your expertise, enthusiasm, and leadership to our fast-paced dealership, we want to hear from you!

Position Overview:

As the Used Car Sales Manager, you’ll lead our sales team with energy and vision, driving success and promoting the Central Brand. You’ll oversee daily operations, inspire your team, and ensure top-notch customer satisfaction in a thriving dealership environment.

What We Offer:

• A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements.
• A comprehensive benefits package, including health, dental, voluntary benefits starting the month following your hire date.
• Access to continuous development opportunities to refine your sales skills and advance your career.
• Exclusive employee discounts on vehicle purchases, parts, and services.
• Paid Vacations.

Key Responsibilities:

• Team Leadership: Hire, train, and manage the used car sales team, handling scheduling, performance evaluations, and disciplinary actions.
• Leverage Extensive Experience: Utilize your extensive management experience in used vehicle sales to boost team performance and dealership growth.
• Elevate Customer Service: Elevate customer satisfaction with exceptional service and a commitment to excellence.
• Communicate Effectively: Demonstrate outstanding communication skills and a strong work ethic to inspire and lead your team.
• Pursue Continuous Improvement: Embrace ongoing development and refine your skills to continuously enhance performance and dealership operations.
• Achieve Top CSI Scores: Maintain a high Customer Satisfaction Index (CSI) through exceptional service and effective issue resolution.
• Maintain Professionalism: Maintain a polished appearance and professional demeanor to set a high standard for your team.
• Solve Problems Proactively: Approach challenges proactively with a solutions-focused mindset.
• Adapt and Contribute: Perform additional duties as needed to support the dealership's dynamic needs and overall success.

What we need from you:

• Extensive Sales Experience: 5+ years of progressive sales experience in the automotive dealership industry, with a focus on used vehicle sales.
• Management Experience: 1-2 years of management experience preferred, highlighting your capability to lead and develop a successful sales team.
• Specialized Expertise: Proven track record in used vehicle sales management, demonstrating a deep understanding of the market and sales strategies.
• Customer Satisfaction: Experience in maintaining a high Customer Satisfaction Index (CSI), reflecting your dedication to exceptional service.
• Tech-Savvy: Proficient in MS Office applications, computer software, and internet tools, facilitating effective management and communication.
• Passionate about Automotive Sales: Genuine enthusiasm for the automotive industry with a strong commitment to delivering exceptional customer service.
• Valid Driver's License and clean driving record.
• Must be able to pass pre-employment screen (background & drug test)

An Equal Opportunity Employer

Central GMC Inc is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.