Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work with a supportive team to be the face of U-Haul’s exceptional service, ensuring customers receive all the help they need on their journeys by inspecting and maintaining equipment, assisting them, and using up‑to‑date technology to dispatch and return equipment. This position offers on‑the‑job education. Our motto is “Hire Fast, Pay Fast.” You can start today and get paid today! Schedule two hands‑on working interviews and get paid for each. We also offer a $100 hiring bonus and a $300 cash bonus, paid upon completion of the U‑Haul Equipment Inspection and Verification through our 1‑2‑3 Punch Certification Program at retail stores. Benefits Opportunities for advancement Mindset App Reimbursement Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24‑hour physician available for kids Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Responsibilities Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot, including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment). Drive a forklift (certification offered through U-Haul upon employment). Other duties as assigned. Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Qualifications Valid driver’s license and ability to maintain a good driving record. High school diploma or equivalent. Knowledge of safety procedures, including use of protective clothing, masks, goggles, gloves, or shields. Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs, assisted or unassisted. Mandatory Availability Friday – 2:00 PM – 8:00 PM Saturday – 1:00 PM – 7:00 PM Sunday – 8:00 AM – 5:00 PM U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants participating in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis. #J-18808-Ljbffr