IT Technician

Brent Industries is seeking a motivated IT Technician to join our expanding team. As the primary point of contact for technical support, you will play a key role in maintaining our infrastructure and ensuring our hardware and software systems operate at peak performance. The ideal candidate is a proactive problem-solver who can translate technical issues into clear solutions for colleagues. A keen interest in Powersports is a major plus! This is your chance to build a rewarding career with a dynamic, industry-leading company. Duties and Responsibilities Help desk: Diagnosing and resolving issues related to hardware and software. Hardware Maintenance: Set up, configure, and maintain workstations and network appliances (laptops, tablets, monitors, and peripherals). Software Maintenance: Assist in identifying software bugs and work towards permanent fixes. Security: Ensure all devices are updated with the latest security patches and antivirus software. Requirements and Qualifications Proficiency with Windows and Android OS’s Basic understanding of Networking protocols, such as TCP/IP, DNS, and DHCP Proficiency in Microsoft Excel and related applications An aptitude for “low-level” AI models (understanding prompt engineering or basic automation tools) Initiative-taking, able to independently work effectively and efficiently Attention to detail with the ability to effectively multi-task Critical thinking and problem-solving skills Ability to communicate professionally with other team members Technical support experience or associate’s degree preferred Why Brent Industries? Ongoing Training and Career Development Opportunities Competitive Health Insurance Paid Holidays Paid Time Off Monthly Attendance Bonus Employee Discounts on Parts & Accessories 401k with Guaranteed Employer Contribution 401k Profit Sharing Cash Balance Pension Plan Disability & Life Insurance #J-18808-Ljbffr Brentindustriesllc