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Senior Lead Product Manager - Remote ITSM & AI Ops

Humana

Humana is seeking a senior product leader for the Service Operations portfolio. This role blends strategic product ownership with hands-on delivery across Incident, Major Incident, Problem, and Knowledge Management, leveraging ServiceNow and AI-enabled workflows. You will define requirements, write user stories, prioritize backlogs, and guide multiple teams to measurable outcomes while collaborating with engineering, operations, security, and business stakeholders. Travel may be required.

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Vacancy posted 1 day ago
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