Client Services Associate

As an Associate, Client Services in the Client Relationship Group, the employee will support the following functions: Review investor transactions (subscriptions, redemptions, transfers) booked by the administrator and reconcile against anticipated transactions. Address investors questions on transactions including documentation requirements, sending investors docs, and providing information on liquidity/redemption schedules. Guide eligible employees through the process of investing in BAM funds Assist with larger investor projects, such as maintaining the investor portal, creating/improving marketing materials and investor reporting Maintain data in our CRM system – upload monthly investor balances and transactions and perform reconciliations to ensure accuracy and completeness of data. Maintain pipeline CRM reporting: prepare monthly and quarterly reports using data in the CRM, generally reporting on investor composition or fund AUM information; also work to create new reports upon request and work to automate manually prepared reports QUALIFICATIONS & REQUIREMENTS: In order to effectively represent the Company and communicate with clients, the employee must be someone who has: Excellent verbal and writing communication skills Hardworking, dependable, strong attention to detail Ability to work well in a fast-paced environment, ability to multi-task Very organized, project/deadline-oriented Investment/hedge fund knowledge EDUCATION, TRAINING & EXPERIENCE: 3+ years of experience in accounting, auditing, or client services/investor relations within the financial services/hedge fund industry Intermediate Excel skills required Experience in hedge funds a plus Experience with Customer Relationship Management (CRM) - Dynamo Software a plus #J-18808-Ljbffr