Product Specialist

Dealership:L0292 Baierl AcuraSubaru of Moon TownshipAre you looking for a great job with a path to career advancement?Subaru of Moon Township is Hiring Now!!Moon Subaru is busier than ever, and we need to add a Product Specialist to our amazing sales team!Pay: $18-$22/hr (depending on experience)We are looking for a polished and professional candidate who can provide a top-notch customer experience. As a Product Specialist, you will be an important member of our sales team. By supporting the sales team and coordinating sales-related activities, you will contribute to achieving sales targets.Product Specialists are responsible for maintaining good customer relationships that contribute to customer satisfaction by ensuring the accuracy and timely processing of deliveries. Collaboration with other departments is essential.Who are we looking for?Previous dealership experience, preferred but not requiredOutgoing personalityPolished and professionalAbility to provide an engaging product demonstrationTechnologically savvyDetail-oriented and organizedCustomer-focusedStrong communication skillsValid Driver’s License with acceptable driving recordWhat will you be doing? Assists salespeople with moving vehicle schedule for delivery to and from prep department.Ensures all models are displayed on showroom floor as directed by Sales Management.Effectively and Efficiently Performs Detailed Customer Education and Delivery on All ModelsEnsures that vehicle has met all pre-delivery checklist requirementsAssesses customer knowledge and priorities to personalize delivery for every customer experienceExplains and demonstrates vehicle features and technologies, and focuses on customer comfort level and retentionFollows up with customers within one to two weeks after delivery to answer questions or conduct a second delivery to teach additional feature operationsResolves customer inquiries for vehicle technology issuesDirects customers to additional information resourcesConducts owner clinics on a consistent basis (e.g., new owner clinics, franchise infotainment how-to workshop)Efficiently and Effectively Trains Team Members on Key Vehicle TechnologiesTrains the sales and service staff on key technologies and how to best explain and demonstrate them to a customerEffectively Assists Sales Department in Vehicle TrackingWhat do we offer?We offer Competitive Pay, industry-leading benefits packages, and all the tools you need to be successful.Supportive management teamBeautiful, state-of-the-art facilityHealth, dental, vision, and prescription plans401K with employer matchEmployee Stock Purchase PlanCompany-paid life insuranceCompany-paid disabilityFree Employee Health ClinicWellness programsOpportunity for career advancementLithia and Driveway is an equal opportunity employer and a drug-free workplace. A background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.SummaryLocation: Baierl Acura of Wexford, Wexford, PA 15090Type: Full time