Front Desk Receptionist

Job Description

Job Description

We Offer Competitive Salary, Full Benefits Package, Paid time Off and Opportunities for Professional Growth

Sapphire Nursing at Wappingers , a premier skilled nursing facility  located in Dutchess County, New York is seeking a part-time Front Desk Receptionist. The receptionist will be responsible for greeting clients and visitors to our office and screening anyone entering or leaving the facility. As our receptionist, you will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, making appointments for our residents and coordinating transportation/aids, answering phones and taking messages, sorting and distributing mail and other misc. tasks. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Outlook, Word and Excel.

Receptionist Responsibilities:

• Screen anyone entering or leaving the facility.

• Operates the multi-lined phones to answer incoming calls, directing them to the appropriate person or department and properly records messages as required.

• Performs clerical work and maintenance of inventory;

• Serves as Emergency Response Team in the event of a fire or disaster. Calls 911 to give specific location and nature of the event, handles incoming calls, and follows direction of Response Team.

• Shows compassion, patience, and empathy towards residents and their needs. Has extensive interactions with residents and staff.

• Assists residents with resident funds, as requested.

• Making resident appointments and arranging transportation/escorts.

• Communicates any emergencies clearly and timely with maintenance staff.

• Is familiar with the copy machine/ fax/ scanner.

• Keeps a record of residents going away, as well as residents in the hospital or health care center.

• Understands and practices HIPAA.

• Communicates effectively

• Maintains regular attendance and professional appearance and attitude at all times

Receptionist Requirements :

• Excellent written and verbal communication skills.

• Competency in Microsoft applications including Outlook, Word and Excel.

• Prior experience as a receptionist or in related field is preferred.

EOE Statement:

WE ARE AN EQUAL OPPORTUNITY EMPLOYER . Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.