Team Member/Cashier - C Store

Job Description

Job Description

Position: Team Member

Department: Retail

Reports To:  Store Manager

FLSA Status: Non-Exempt

Worker Category: Part-Time

Supervisory Role: No

Salary: $14-$15/hr based on experience

Position Summary:  The Team Member’s primary responsibility is to brighten every moment through customer service to all customers through fast and courteous service.  This position is responsible for demonstrating regular and predictable attendance, ringing up all products, receiving and disbursing money for items in the store and maintaining the cleanliness and inventory.  The Team Member will use a cash register, scanner, card machine and other related equipment while on the job.  

Reasonable Accommodations Statement:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions:

Customer Service

• Acknowledge and greet patrons upon their entry or via telephone correspondence.

• Deliver prompt and courteous service to all customers.

• Proactively recommend sale items and offer information regarding current promotions.

• Express gratitude to customers for their patronage.

• Provide assistance to customers and professionally address all inquiries or complaints.

Cash Handling & Register Operations

• Accurately process all product and merchandise transactions, displaying the total amount due.

• Manage all forms of payment, including cash, credit, and debit card transactions.

• Execute routine deposits of cash into the secure safe.

• Ensure that cash drawer amounts are maintained at the minimum level stipulated by company policy.

• Complete all end-of-shift financial documentation with meticulous accuracy.

Store Maintenance & Cleanliness

• Sweep and mop floors regularly, ensuring they are free of refuse and spills.

• Maintain the cleanliness of floor rugs, keeping them clear of debris.

• Clean and dust shelving units and update shelf tags as necessary.

• Thoroughly clean the doors, shelves, and floors of refrigeration units, immediately removing any spills.

• Keep all counter areas sanitized and systematically organized.

• Organize and clean both the stockroom and the main cooler.

• Empty, clean, and replace liners in all trash receptacles.

• Clean all doors and windows, removing any accumulated dirt or smudges.

• Sanitize restrooms, including toilets, sinks, mirrors, walls, and ceilings, ensuring the area remains clean and free of odors.

• Ensure an adequate stock of hand soap, toilet paper, and paper towels.

• Maintain the coffee and fountain beverage station, ensuring it is clean, fully stocked, and free of spills and trash.

• Maintain the exterior premises and parking area, keeping them free of trash, dirt, and hazardous oil or fuel stains.

Stocking & Merchandising

• Stock, front, and face all merchandise in their designated areas, including coolers, sales counters, and the coffee and fountain stations.

• Provide assistance with store resets, which includes removing products from shelves and aiding in the repositioning of shelving units.

• Strictly adhere to the policy of checking customer identification for all age-restricted items (e.g., tobacco, alcohol, lottery tickets, energy drinks).

• Perform supplemental duties as required, such as monitoring fuel pumps or assisting customers with carry-out items.

Deli Responsibilities (Applicable only to locations with a deli department)

• Clean and sanitize all food preparation areas in strict compliance with OSHA standards.

• Supervise staff in all deli operations, including cooking, cleaning, and general maintenance of the area.

• Conduct comprehensive training for new employees on deli procedures, menu knowledge, food preparation techniques, and presentation standards.