Technical Writer

Technical Writer

As a Technical Writer, your main goal is to create and maintain clear, accurate documentation for AI and software products. The role covers technical documentation for engineers and customers, as well as product collateral that supports sales and presales. You will establish consistent standards, templates, and workflows so that documentation scales across a broad product portfolio and stays aligned with fast-moving, AI-assisted development.

What You'll Do

• Set up and own a docs-as-code pipeline (Mintlify or similar) that generates and keeps reference documentation in sync with each product's codebase
• Write and maintain technical documentation, including technical sheets, user guides, reference documentation, and architecture overviews
• Create product positioning and collateral that translates technical capabilities into clear commercial messaging
• Develop and maintain standard templates, style guidelines, and terminology to ensure consistency across products
• Work with engineering, product, and presales teams to gather technical detail and validate accuracy
• Define which content is generated automatically and which requires human review, including version control and review workflows
• Document the pipeline and hand it over with a runbook so the team can operate and extend it to additional products
• Keep documentation current as products and releases evolve

What You'll Bring to the Team

• 4+ years of experience in technical writing for software, AI, or infrastructure products
• Strong written and spoken English (C1+) with the ability to explain complex technical topics clearly to different audiences
• Ability to understand technical concepts quickly and work directly with engineers to extract detail
• Experience producing both technical documentation and customer-facing material such as datasheets or solution briefs
• Hands-on experience building and operating docs-as-code pipelines (Mintlify, Docusaurus, or similar) using Markdown, Git, and CI
• Portfolio demonstrating relevant writing samples

NICE-TO-HAVE

• Experience with docs-as-code approaches and tools such as Mintlify, Docusaurus, or similar
• Experience generating reference documentation from OpenAPI specifications or code comments
• Ability to read code and API specifications
• Familiarity with AI, machine learning, LLM, or on-prem infrastructure products
• Experience building templates and documentation standards from scratch
• Experience working with sales or presales teams