Warranty Cancellation Specialist

Job Description

Job Description

Join our team:

Do you love digging into data, organizing, and problem-solving? We’re looking for a motivated, detail-oriented automotive warranty cancellation specialist to join our corporate accounting team in Raleigh, NC!

Our warranty cancellation specialists are responsible for verifying cancellation forms for accuracy and signatures, processing cancellations and refunds for warranties and aftermarket policies purchased by our customers within our dealerships, among other tasks. They work closely with dealership personnel for contract corrections.

What we have to offer:

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Career growth and advancement
• Leadership development, innovative training and learning systems
• Competitive compensation plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Industry leading maternity and paternity leave
• Relocation packages
• Paid employee referral program
• Recognition and bonus programs
• Paid time off, bereavement, and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment

What we are looking for:

• Individuals with outstanding multi-tasking and problem-solving skills

• Ability to adapt to change within a growing company

• Possess strong communication and organizational skills

• Ability to self-motivate in work in a high-paced atmosphere

• Ability to utilize multiple software systems

• Someone with a sense of urgency to meet deadlines

• Process cancellations and refunds for warranties and aftermarket policies purchased by customers

• Verify cancellation forms are accurate and completely filled out

• Ensure accuracy of required signatures from customer and dealership and appropriate refund selection

• Review and correct accounting schedules for dealerships

• Communicate with dealership personnel for contract corrections

• Prior automotive accounting experience is preferred

• A valid driver’s license with an acceptable motor vehicle record is required

PHYSICAL DEMANDS:

Position requires occasional walking and standing with light (1-10 lbs.) carrying, lifting, pushing or pulling.  The position is a mostly sedentary and requires the employee to have close visual acuity to perform job requirements.  The position requires frequent talking, hearing and repetitive motion with the hands, wrists and/or fingers.   This position is located within an office environment and is not substantially exposed to adverse environmental conditions.

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.