Insurance Customer Service Rep

$40k - $60k

Farm Bureau Financial Services: Dan Pumper

Job Description

Farm Bureau Financial Services is a well-established, trusted name in insurance and financial services. Our agency has been serving families, individuals, and agricultural clients for over 25 years. We are proud to be the #1 agricultural insurer in the country and offer a full suite of solutions, including home, auto, life, crop, health insurance, and investments. We love to help people protect their families, livelihoods, and futures with coverage tailored to their unique needs. Employees love our close-knit team and the many freedoms and perks it offers, which most other agencies don't.

We are looking for an Insurance Customer Service Representative to join our growing team. This role is ideal for someone who enjoys helping people, learning multiple lines of insurance, and building meaningful client relationships. You will work with an existing book of business while developing your own, supported by hands-on training and a collaborative team environment.

First year earnings of $40,000 to $60,000 based on experience
Paid time off, paid sick leave, and paid holidays
Retirement plan
Bonus and performance incentives
Team lunches, snacks, and a supportive work environment

If you want to help people every day while growing inside a respected agency, apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings off

Weekends off

Bonus Opportunities

Licensing Assistance

Work-Life Balance

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Continuing Education Opportunities

Performance Bonuses

Team Building Activities

Office Snacks and Coffee

Paid Sick Leave

Family Leave

Responsibilities

Answer phones and respond to customer emails
Schedule Super Check appointments and prepare review materials
Assist clients with policy changes and updates
Work with underwriting to process coverage changes
Support the sales team with quotes and reviews

Requirements

Active insurance license is a plus or willingness to obtain within 30 days
Organized with strong time-management skills
Positive attitude and customer-first mindset
Ability to multitask in a fast-paced environment
Enjoy helping people and working as part of a team

Apply

Vacancy posted 9 days ago

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