Attorney Liaison

OverviewThe Attorney Liaison specializes in processing medical records requests from attorney’s offices as well as performing a wide variety of tasks such as generating records, affidavits, and other documents as required.Responsibilities· To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to: Subpoenas, Affidavit requests, Billing, and medical records requests· Drafts and prepares records and affidavits pertaining to LOP cases· Creates invoices and accepts payments for attorney and third-party records requests· Tracks and follows up with outstanding requests and invoices· Ensures records are distributed within the legal time limits· Provides customer service via telephone, email and in person daily· Follow-up on outstanding LOPs· Other duties as assignedQualificationsEducation and/or Experience· Minimum of 3 years Medical Records experience· Heavy experience in attorney and LOP casesSkills/Specialized Knowledge· Knowledge of laws that regulate communication and privacy act.· HIPAA laws and understanding of the application of all above· Ability to review motions, subpoenas, complaints, and requests for records and independently determine how to process the matter most efficiently· Prepare detailed correspondence for both internal and external audiences· Establish and maintain effective working relationships with others· Organized, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve LOP billing questions· Knowledge of the insurance industry· Professionalism in all dealings, both internal and external· Ability to clearly communicate, both verbally and in writing· Detail oriented· Familiarity with Microsoft Outlook, Word, and ExcelIND456Job SummaryID: 2026-2840Job Locations: US-TX-San AntonioCategory: Administrative/ClericalType: Full Time