PT Customer Service Specialist

Job Title: PT Customer Service Specialist Hours: Less than 20 hours per week, Saturdays required 9:00am - 12:00 pm Overview As a part‑time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You’ll Do Day in the Life - Every day you will work face‑to‑face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long‑lasting relationships. We will teach you everything else. Bonus Points Bilingual/Multilingual Customer Service experience Cash‑handling experience What we can offer you Education assistance program Service awards Financial benefits including 401(k) match, stock purchase plan, loan discounts and more National and local discounts on everything from computers and vacations to phones and retail shopping Free checking account, checks and discounted bank services This position will be located at 827 Main Street, PO Box 189 Shelbyville, Kentucky, 40065 United States #J-18808-Ljbffr German American