Accounting Operations Specialist

Job Description

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

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We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

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Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

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At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

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Sunstates Security is hiring an Accounting Operations Specialist to be based at our corporate headquarters in Raleigh, NC . The Accounting Operations Specialist is responsible for supporting the day-to-day accounts payable, accounts receivable, billing, and accounting operations of the organization. This role serves as a key contributor to the accounting team by managing invoice creation, billing administration, payment processing support, customer and vendor account maintenance, and operational accounting workflows.

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The Accounting Operations Specialist works closely with the Accounting Team Lead, Accounting Clerk, and Accounting Manager to ensure financial transactions are processed accurately, customer billing requirements are met, invoices are submitted timely, and accounting operations are executed efficiently.

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This position offers a salary range of $60,000.00 - $65,000.00 along with competitive benefits including full medical, dental, vision and life insurance coverage, a 401k plan with company match, generous PTO, tuition assistance and more!

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ESSENTIAL DUTIES & RESPONSIBILITIES

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Accounts Receivable & Billing Operations

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• Create and process customer invoices accurately and timely in accordance with company and customer requirements.

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• Review billing documentation for completeness and accuracy prior to invoice generation.

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• Submit invoices through customer billing portals and email submission processes.

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• Monitor invoice submission status and resolve rejected, returned, or incomplete invoices.

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• Process invoice corrections, adjustments, and rebills as necessary.

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• Maintain customer billing records, contract requirements, and supporting documentation.

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• Assist with customer account setup and billing profile maintenance.

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• Generate customer statements and support billing-related inquiries.

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• Coordinate with Operations and field management teams to obtain required billing documentation.

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• Track invoice status and assist with aging management activities.

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Accounts Payable Operations

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• Process vendor invoices and verify coding, approvals, and supporting documentation.

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• Assist with payment preparation, including checks, ACH, and electronic payments.

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• Support weekly payment processing activities and vendor account maintenance.

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• Review invoices and expense documentation for completeness and accuracy.

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• Assist in resolving vendor invoice discrepancies and payment issues.

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• Support positive pay, payment controls, and banking-related operational processes.

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Accounting Operations Support

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• Assist with account reconciliations and month-end close preparation.

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• Support accrual schedules, prepaid tracking, and other recurring accounting processes as assigned.

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• Assist with sales tax, commission, and compliance-related administrative activities.

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• Maintain accurate accounting records and supporting documentation.

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• Monitor shared accounting inboxes and ensure requests are routed and addressed timely.

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• Identify process improvement opportunities and workflow efficiencies.

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• Cross-train across AP, AR, billing, and accounting functions to provide departmental coverage.

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Operational & Department Support

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• Collaborate with Accounting, Operations, Payroll, and field leadership teams to support business objectives.

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• Maintain confidentiality of financial, customer, employee, and vendor information.

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• Assist with audits, reporting requests, and special projects.

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• Support departmental initiatives related to process improvement, system implementation, and workflow standardization.

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• Perform additional accounting and operational support duties as assigned

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QUALIFICATIONS:

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• High school diploma or GED required; associate degree in accounting or finance preferred.

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• 3–5 years of accounting, accounts receivable, accounts payable, billing operations, or bookkeeping experience.

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• Experience with invoice creation, billing administration, customer billing requirements, and accounts payable processing preferred.

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• Proficiency in financial and operational reporting, including advanced skills in Microsoft Excel (pivot tables, lookups, data analysis).

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• Strong organizational skills with the ability to manage multiple deadlines, compliance milestones, customer billing requirements, and operational priorities.

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• Excellent communication skills and ability to collaborate effectively across Finance, Payroll, Operations, field teams, customers, and vendors.

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Ability to professionally communicate with customers and internal stakeholders regarding billing issues, invoice requirements, and account-related matters.

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• Ability to professionally communicate with customers and internal stakeholders regarding billing issues, invoice requirements, account discrepancies, and payment-related matters.

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• Ability to handle confidential financial information professionally.

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• Knowledge of basic accounting principles.

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• Strong problem-solving and customer service abilities.

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• Strong attention to detail with the ability to identify discrepancies and maintain accurate financial records.

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• Ability to work independently and meet deadlines .

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Additional Information

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The responsibilities and qualifications outlined above are intended to describe the general nature and level of work performed by the Payroll Manager and are not intended to be an exhaustive list. Responsibilities may be modified or expanded based on organizational and business needs.

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Sunstates Security is an Equal Opportunity Employer committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws

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Benefits

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Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, paid time off, tuition reimbursement, and more – available for qualified candidates!