Customer Service Representative
$60k - $65kIntegrity Trade Services LLC
Customer Service Representative - $60k-$65k/annually DOE! This position is a direct hire opportunity! Integrity Trade Services is hiring a Customer Service Representative for our food manufacturing client to start immediately at $60k-$65k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Customer Service Representative is a vital contributor to customer fulfillment, operational efficiency, and supply chain alignment within a high-volume manufacturing setting. This role oversees the entire customer order process, ensuring precise order entry, proactive communication, and timely delivery. Acting as a primary connection between customers and internal departments - including Production, Supply Chain, Logistics, Sales, Finance, Quality, Shipping, and Warehouse Operations - this position ensures smooth coordination and a consistently high level of customer satisfaction. The ideal candidate is highly detail-focused, forward-thinking, and solution-oriented, with strong communication, analytical, and organizational capabilities. Success in this position requires the ability to juggle multiple priorities, anticipate potential challenges, resolve issues efficiently, and perform effectively in a fast-moving, team-driven environment.
#zr
#HIGH1
- Oversee the complete customer order lifecycle from initial receipt through final shipment confirmation, maintaining a high level of accuracy and responsiveness.
- Review and confirm order details, including pricing, freight terms, status updates, and issue resolution to ensure seamless execution.
- Take ownership of customer commitments by proactively identifying and addressing fulfillment risks before they impact delivery timelines.
- Monitor and prioritize open orders daily to ensure alignment between customer expectations and operational capabilities.
- Act as the main point of contact for customer inquiries, order updates, and issue resolution.
- Foster strong customer relationships through timely communication and consistent operational performance.
- Function as a central liaison between Sales, Production, Supply Chain, Purchasing, Logistics, Quality, Shipping, and Warehouse teams.
- Promote alignment, clear communication, and coordinated execution across departments to meet customer expectations accurately and on schedule.
- Collaborate with internal stakeholders to quickly resolve supply challenges, scheduling conflicts, inventory gaps, and shipping issues.
- Track inventory levels and customer demand patterns to support proactive planning and fulfillment strategies.
- Coordinate shipment readiness and carrier scheduling to meet delivery commitments and operational goals.
- Provide a high standard of customer service through prompt communication, responsiveness, and professional issue handling.
- Investigate and resolve order discrepancies, delays, damages, returns, and other customer concerns thoroughly and efficiently.
- Establish trust and credibility with both internal teams and external customers through accountability, dependability, and follow-through.
- Identify opportunities for process improvements that enhance efficiency, minimize errors, and elevate customer satisfaction.
- Support a culture centered on accountability, continuous improvement, and operational excellence.
- Contribute to OTIF (On-Time In-Full) performance through proactive order tracking, timely escalation, and effective cross-functional coordination.
- Overtime as needed.
- Minimum of 3 years of experience in order management, customer operations, supply chain, logistics, or a manufacturing environment.
- Hands-on experience with ERP systems required; familiarity with Plex and EDI is strongly preferred.
- Strong organizational abilities with the capacity to manage multiple priorities in a fast-paced setting.
- Excellent communication, problem-solving, and cross-functional collaboration skills.
- High attention to detail, strong follow-through, and a sense of urgency.
- Proficiency in Microsoft Excel and reporting tools is preferred.
- Solid knowledge of supply chain processes, inventory control, and order fulfillment.
- Comprehensive Benefits Package including: Medical, Dental, Vision, FSA/HSA, Life and AD&D insurance, Short-term Disability, Long-term Disability, Supplemental Life and AD&D Insurance, 401(k) matching, Accident Insurance, Critical Illness Insurance, Employee Assistance Program, Gym Membership Reimbursement, Paid Time Off, Paid Holidays.
#zr
#HIGH1
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Naperville, IL vacancy
- ...Customer Service Representative JOB SUMMARY The Customer Service Representative plays a critical role in customer execution, operational performance, and supply chain coordination within a fast-paced manufacturing environment. This position manages the full customer...SuggestedTemporary work
$15 - $18 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...SuggestedHourly payStart working todayLocal area$18 per hour
...Front Desk / Customer Service Representative - Full Time During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $18.00 (you can earn more with commissions!) After 30 days, your base rate will be $17.05 plus commissions. Our mission is to...SuggestedHourly payFull timeWeekend work$17 - $19 per hour
...Job Description Job Description Customer Service Representative ARE YOU SICK OF? Managers who don’t care about you? Working for a company that’s not focused on taking care of the customer? Working in a job with no future? We want to talk with people...SuggestedFull timeLocal areaMonday to Friday- Customer Service Representative position located in Naperville, IL. Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients...SuggestedWork at office
- JOB SUMMARY The Customer Experience Representative interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction... ...school diploma or equivalent 1 years in a Customer Service function or related skill Customer centric and Internet...Work from home3 days per week
$30.44k - $63k
...committed to quality. Employees play a critical role in contributing to a high‑performing team that delivers superior customer support and lawn care services. What’s In It for You Awesome teammates dedicated to our values, customers, lawn science, and you. Competitive...Work at office- Job Location: Woodridge, IL 60517. Salary Range: $16.00 - $16.00 Hourly. Job Shift: FT: 2p-10p. We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet...Hourly payLocal areaShift work
$16 - $19 per hour
...furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by... ...brand worldwide. Purpose at Ashley: The Customer Service Representative is the front‑line ambassador for Ashley, responsible for delivering...Hourly payWork at officeWorldwideShift work- ...Customer Service Full Time Position Description Monday - Friday 9:45am - 6:15pm CST \nAmerican Guardian Warranty Services, Inc... ...Reynolds and Reynolds, is looking for Automotive Customer Service Representative to join our growing team. As a Customer Service...Full timeContract workWork from homeMonday to Friday2 days per week
- ...Customer Service Representative (Travel Industry) Naperville, Illinois, United States Or refer someone Job Openings Customer Service Representative (Travel Industry) About the job Customer Service Representative (Travel Industry) Job Description: We are seeking...Full timePart timeFlexible hours
- Customer Service Representative II- Warrenville, IL page is loaded## Customer Service Representative II- Warrenville, ILlocations: SRO Corporate Center Warrenville 4201 Winfield Roadtime type: Part timeposted on: Posted Todayjob requisition id: R37026**Hourly Pay Range:...Hourly payFull timePart timeSummer holidayWork at officeImmediate startRelocation packageMonday to FridayShift work
$17.25 per hour
Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job opportunity! Salary/Pay Rate/Compensation: $17.25/hour to start (will increase to $18.25/hr + commission following training) This role is 100% in-office. Shift: Monday...Temporary workWork at officeLocal areaMonday to FridayShift work- ...Drybar Sales Associate / Customer Service Representative Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking...Local areaFlexible hoursShift workWeekend work
- ...-Rescue Rooter American Residential Services (ARS) is the nation's largest provider... ...Responsibilities As an In-Store Sales Representative and Lead Generator, you will engage... ...lead-generation, brand-awareness, and customer education while scheduling in-home consultations...Hourly payWeekly payFull timePart timeWork at officeWork from homeRelocation packageFlexible hoursShift workWeekend work
$40.28k - $53.45k
...solutions for global automotive brands. Since our founding in 1977, we've grown to 400+ team members across the United States, representing thousands of dealerships and placing over $1B of media annually – all focused on helping our clients sell more cars and trucks....Temporary workFreelanceInternshipWork at officeLocal areaFlexible hours$45.76k
...Inbound Sales Representative As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for... ...initial consultation calls with families Educate families on customized senior care options, and work to find the senior living...Remote jobHourly payWork at officeHome officeShift workWeekend workAfternoon shift$45k - $65k
...Farm Agent, you will build and develop customer relationships within the community to promote... ..., and market appropriate products and services. As an Agent Team Member, you will... ...(outside sales or inside sales representative, retail sales associate, or telemarketing...For contractorsWork at office- We're Hiring! We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their...For contractorsWork at office
$30k - $40k
...Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value...For contractors$14 per hour
...office. Responsibilities: Establish customer relationships and follow up with... ...experience (outside sales or inside sales representative, retail sales associate, or telemarketing... ...with their insurance and financial services needs, including: Auto insurance...Hourly payPart timeFor contractorsWork at officeMonday to ThursdayFlexible hours- ...pharmaceutical company in Illinois is seeking a Pharmaceutical Sales Representative to promote innovative products. This role is suitable for... ...engage with physicians. Responsibilities include educating customers on product benefits, achieving sales goals, and maintaining...
$45k - $65k
...local insurance agency in Naperville, IL is seeking an Insurance Account Position to join their team. This role focuses on building customer relationships and promoting insurance products, including auto, home, and life insurance. Candidates should have sales experience...Local areaImmediate start$50k - $75k
...Account Representative - State Farm Agent Team Member As Account Representative - State Farm... ...to our daily business operations and customers' success. You grow our agency through meaningful... ...marketing relevant products and services. Grow your career as you better your...For contractorsWork at officeFlexible hours- CBIZ seeks a results-driven sales professional in Naperville, IL to develop new business and expand client relationships. The role requires researching prospects, identifying gatekeepers and decision makers, qualifying needs, and coordinating discussions between producers...Full time
$16 - $16.25 per hour
Overview Customer Service Representative, PT 3rd Shift - Naperville, IL (Store 4706768: 1707 S Washington St, Naperville, Illinois 60565). Shift Availability: Flexible Availability. Job Type: Customer Service Representative. We want you to join our team if you are looking...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workNight shift- ...Xcite Automotive Xcite Automotive is a fast-growing automotive service and a software-based company that helps dealers get vehicles... .... Position Overview: Entry level and experienced field customer service positions in the automotive industry- Paid Training, equipment...Hourly payFull timeDay shift
- ...delivered accurately and on time. You will deliver exceptional customer experiences that enhance our client’s brand. Key Responsibilities... ...Previous experience in account management, customer service or sales, preferably in the marketing, promotional products or...Work at office
$80k - $100k
...and we stay active through events such as Neighborhood Housing Services of Chicago's Annual NeighborWorks Day. We offer a competitive... ...position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently...For contractorsWork at officeFlexible hours$50k - $70k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Naperville, IL
- remote customer service advisor Naperville, IL
- customer experience agent Naperville, IL
- service person Naperville, IL
- customer account representative Naperville, IL
- financial customer service representative Naperville, IL
- customer service representative insurance Naperville, IL
- customer experience associate Naperville, IL
- bilingual customer support specialist Naperville, IL
- member service representative Naperville, IL


