Consultant, Client Management

The Consultant plays a central role in our ongoing commitment to delivering excellent client solutions. Building specialized expertise in a particular subject area or industry vertical, the Consultant applies their knowledge and skills to guide client teams through the planning and execution of project work. You'll engage directly with clients across multiple levels of their organization to map current-state processes, identify opportunities for improvement, and guide the change management process. You'll own the development of client relationships and be accountable for driving performance improvement for clients, along with delivery of our firm's tools and services Responsibiliti esLead the planning, management, and execution of client projects spanning research, organizational development, engagement strategy, talent management, and leadership development and coachi ngDesign, build, implement, and assess a range of research, strategy, talent management, and performance management interventio nsImprove performance management tools and related processes, driving continuous process improvement and effective integration into client service delive ryUnderstand client needs and manage expectations and project scope/deliverables through to completion via clear communication with clients and internal teams and effective use of available resourc esProactively anticipate client needs and recommend solutio nsCreate and deliver reports and presentations — including research deliverables, new-business materials, keynote presentations, and results of interventions aimed at strengthening culture and employee performan ceProvide coaching and mentorship to junior team members (Analysts and Associate Capabilit iesStrong learning agility paired with solid interpersonal ski llsComfortable multi-tasking, managing ambiguity, performing under pressure, following through, and adjusting to shifting priorit iesCreative and strategic thinker, able to shape recommendations and carry out ongoing projects and assignme ntsStrong commitment to outstanding customer service and close attention to det ailAble to work effectively both independently and as part of a team in a fast-moving environm entDemonstrates good judgment and initiative in execution and problem-solv ingStrong relationship-management and interpersonal skills, with a solutions-oriented mindset and effective collaboration with business stakehold ersExcellent written and verbal communication ski llsComfortable working in the Mac ecosystem (Keynote, Numbers, Pages, etc.) strongly prefer ionsBachelor's degree in business, marketing, communications, industrial/organizational psychology, or organizational develop ment4-6 years of experience in strategic planning, marketing, communications, industrial/organizational psychology, human capital management, or organizational development preferred, including at least 2 years leading client engagem entsBased in Houston, with occasional travel requ #J-18808-Ljbffr Continuum Solutions