ISP Technician

Reports To: Construction Foreman
Travel Potential: No travel
Employment Status: Hourly (Non-exempt)

Company Profile
Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live. With employees across the United States and India, the work we do enables essential infrastructure for the future of communications. Build a Career. Build What Matters.

Job Summary

The ISP Technician installs, maintains, troubleshoots, and repairs ISP cabling. An ISP Technician must be able to install single-mode and multimode fiber optic cabling and category 5e/6/6A copper cabling for business clients. This includes mechanical terminations with Uni-cam, Fast-cam, or likewise type connectors. Tasks include installing data and voice cable systems, raceway, conduit, racks, cabinets, cable suspension hardware, and other cable-related equipment. Other duties may include drilling/coring of walls and floors, cable placement and termination, setting ground cables, installing equipment, and troubleshooting any problems with the cable system. To ensure success as an ISP Technician, you should have a mid-high-level knowledge of low voltage systems and cable technology. You should be able to work in cramped spaces, and at heights, and interact with clients in a friendly and professional manner. 

Key Responsibilities (Including, but not limited to)

• Responsible for coordination with the Foreman and/or Construction/Project Manager.
• Works with onsite customer contact at the job site.
• Capable of reading job docs and understanding projects.
• Execute work in a safe and efficient manner.
• Install, maintain, troubleshoot, and repair cable infrastructure. 
• Perform maintenance on existing cabling systems. 
• Testing newly installed or relocated cables.
• Identify and remove redundant cabling. 
• Troubleshoot issues with the cable network. 
• Install cable support structures such as j-hooks, cable racks, and innerduct. 
• Ensure all cables are neatly tied and bundled according to safety regulations. 
• Performs other duties as assigned.

Required Qualifications

Education, Licensing, and Certifications
• High school diploma or equivalent required
• Valid driver’s license required

Skills and Abilities
• BICSI Installer Certifications are preferred.
• Ability to install voice and data cabling.
• Ability to install fiber optic cabling and terminate mechanical connections.
• Ability to understand and operate testing equipment for troubleshooting and certifying purposes.
• Strong communication and interpersonal skills. 
• Familiarity with copper and fiber optic color codes. 
• Valid driver's license and vehicle insurance. 
• Provide personal minor hand tools (such as screwdrivers, wire cutters, punch-down tools, etc.) 
• Clean driving and criminal record and ability to pass DOJ background checks for access into government and school facilities.
• Possess mid to high-level knowledge of installing and bending EMT conduit.

Physical Requirements
• Must be able and willing to work indoors and outdoors, subject to inclement weather conditions
• Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
• Must be able to work around heavy equipment and machinery
• Must be able to stand or walk for long periods of time
• Must be able to lift and carry up to 50 pounds
• Routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting
• Must be able to stand, walk, sit or be in other physically demanding positions for long periods of time
• Must be able to work while wearing safety boots, safety glasses, hardhat, and any applicable safety gear

Congruex Culture & Benefits
Congruex’s culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust . These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment:
• Medical, Dental & Vision benefits with 70% paid by the company
• 401(k) with company match up to 4% and immediate vesting
• Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
• 10 company paid holidays (9 standard and 1 floating)
• Company Paid Short-Term and Long-Term Disability coverage
• Company Paid Maternity & Parental Leave options
• Company Paid Basic Life Insurance (with employee paid voluntary options)
• Annual Safety Boot Program of up to $150 per eligible field employee per year
• Safety Points Program for eligible field employees redeemable in the company store
• Free wellness benefits like counseling, financial planning, and more

Additional Employment Information
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Conditions to hiring may include but are not necessarily limited to background checks, drug testing, and motor vehicle record checks.